Manager, Learning & Organizational Change Management Consulting Services

This is a remote position.
About Us

Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes.

Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions.

We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes. Our success is directly tied to our clients’ success.

Role Overview The Manager of Learning & Organizational Change Management Consulting Services is a people and delivery leader responsible for supervising consultants, overseeing client workstreams, supporting delivery quality, and strengthening the employee experience within the Learning & OCM practice. As the first formal layer of consultant leadership beneath the Director, the Manager provides consistent oversight for approximately 6–10 consultants. Key responsibilities include coaching, performance feedback, development planning, employee engagement, utilization management, and day-to-day consultant support. The Manager also maintains an active role in client delivery, ensuring Learning, Training, OCM, Adoption, Readiness, Communications, and related workstreams are executed with quality, consistency, and accountability.
This role strengthens leadership capacity across the practice by improving consultant support, increasing accountability, promoting delivery consistency, and creating a scalable management structure that supports continued growth.

Core Responsibilities

1. People Leadership & Consultant Development

- Supervise a team of approximately 6–10 Learning & OCM consultants.

- Conduct regular 1:1 meetings focused on delivery, performance, engagement, and career development.

- Provide timely coaching, feedback, and individualized development plans.

- Support goal setting, performance reviews, promotion readiness, and performance documentation.

- Identify emerging leaders and create development opportunities in partnership with the Director.

- Promote retention through proactive engagement, clear expectations, and career support.

- Escalate performance concerns or employee experience risks to the Director.

2. Engagement Delivery Oversight

- Lead or oversee Learning, Training, OCM, Adoption, Readiness, and Communications workstreams.

- Ensure consultants understand deliverables, timelines, quality standards, and client priorities.

- Monitor progress and identify delivery risks, barriers, or support needs.

- Review deliverables for quality, completeness, consistency, and alignment with Ellit Groups standards.

- Facilitate client workshops, leadership meetings, training sessions, and readiness discussions.

- Support engagement teams with scope, priorities, stakeholder needs, and delivery risks.

- Escalate significant delivery, staffing, scope, or client satisfaction concerns.

3. Consultant Utilization & Staffing

- Monitor consultant utilization, availability, workload, and assignment fit.

- Support staffing recommendations, capacity planning, and deployment decisions.

- Balance consultant development with client delivery and billability expectations.

- Provide input on consultant strengths, development needs, role fit, and assignment readiness.

- Identify underutilization, overextension, burnout risks, or skill misalignment.

- Support consultant onboarding and role readiness for new engagements.

4. Performance Management & Accountability

- Set clear expectations for professionalism, communication, responsiveness, quality, and client delivery.

- Provide consistent feedback on strengths and improvement opportunities.

- Address performance concerns early a