Manager, Consulting Services
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera . With more than 50,000 customers across the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.Learn more at flexera.com
The Consulting Manager combines strategic leadership, client engagement, and operational oversight to ensure successful project delivery across multiple industries and clients. Acting as the leader of the organizations consultants to ensure deliverables meet the highest standards of quality, are on time, and on budget. This role requires strong strategic oversight, risk management, customer relationship management, and leadership in project delivery while defining and ensuring adherence to best practices and driving improvements to methodologies.
In addition, Consulting Manager also spends time managing high profile and strategic customer projects.
Key Accountabilities and Responsibilities:
- Lead and manage a team of consultants across multiple consulting engagements.
- Oversee the successful planning, execution, and delivery of client projects, ensuring alignment with business goals and client expectations.
- Serve as a senior point of contact for client stakeholders, building strong relationships and ensuring satisfaction.
- Provide mentorship, training, and professional development for consulting staff.
- Collaborate with business development teams on proposals, RFPs, and project scoping.
- Monitor project health, budgets, schedules, and risk mitigation plans across the portfolio.
- Drive continuous improvement initiatives in project delivery and team performance.
- Manage the scope of medium to large projects, including multi-product and complex integrations.
- Develop and execute detailed project management plans following Flexera ’s best practices.
- Produce critical project documentation such as Statements of Work (SOWs), Project Initiation Documents (PIDs), Project Management Plans (PMPs), and Technical Design Documents.
- Identify, mitigate, and manage project risks, issues, dependencies, and payment milestones.
- Oversee cross-functional resources, including in-house consultants and third-party providers, to ensure effective project delivery.
- Maintain active communication with all stakeholders, providing regular status updates and proactive risk mitigation plans.
Portfolio Management:
- Oversee project budgets, revenue forecasts, invoicing, and margin goals.
- Ensure financial data accuracy in relevant systems and deliver projects within agreed financial parameters.
- Align project delivery with contractual obligations to minimize organizational risks.
Customer Relationship Management:
- Act as the primary liaison with enterprise customers, handling escalations and ensuring customer satisfaction.
- Engage with senior stakeholders to align project objectives with customer business goals.
- Build trusted advisor relationships with customers, fostering loyalty and identifying opportunities for collaboration.
Business Development:
- Identify up-sell and cross-sell opportunities in existing projects, collaborating with sales and