Manager, Commercial Product

Hilton Sans"; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Exceptional Hospitality Starts with You Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"> This position is remote eligible, but with a preference for candidates based in McLean, VA; Dallas, TX; or Memphis, TN Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">This is your chance to be part of an in-house Commercial Services team that propels Hilton 's sales, revenue management, call center, and analytics functions! As a Manager, Commercial Product you will support these areas which are at the core of Hilton 's "commercial engine" and are important to Hilton 's ability to achieve profitable growth. On the Commercial Product team, you will report to the Director, Product Management. You will work on projects including Hilton 's Groups, Meetings and Events (GM&E) product family and Business-to-Business (B2B) programs. What you'll do during a typical day: Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">- Understand the detailed needs of customers, suppliers, hotel owners and operators and how these needs fit into the big-picture solution set - Create user flows, write detailed user stories, requirements, support wireframe and prototype creation, plus manage backlog - Oversee the development of requirements and lead end-to-end user acceptance testing to help deliver new features, integrations, and products - Conduct detailed competitive and comparative analysis and ensure the team knows the latest developments in the industry to inform strategic decision-making - Develop customer-insight-led recommendations with executive summaries and backup details by requesting and analyzing data from multiple sources. Present customer, market and operational insights to product and business leaders as well as delivery teams, gathering feedback to inform product decisions How you'll collaborate with others: Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">- Lead business and technology team discussions for discovery, solutioning and delivery. - Collaborate with teams across technology, marketing and loyalty, analytics, sales, and commercial services - Work with third-party vendors to support product needs, testing activities, and delivery of enhancements and fixes Deliverables you'll take ownership of: Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: norma