Manager: Accounting Services Delivery

Why join Safeguard Global ? 👀

We want to help you “work in any way ” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. 🚀

Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for a job that works for you. ✅
The role in a nutshell:

The Manager - Accounting & Entity Management will be responsible for managing a portfolio of global clients from a Technical Accounting & Service delivery perspective, utilizing significant client relationship experience for timely & accurate delivery of accounting services to empower our client’s growth ambitions.
How you will make a difference:

- Provide coaching to team members and maintain a positive work environment.

- Ensure that the team performs the scope of work effectively while delivering exceptional service to existing customers, ensuring that everyone is working towards their individual, team and company goals.

- Allocate resources effectively to meet work objectives and deadlines.

- Responsible for the delivery of relevant Accounting & Entity management contracted tasks.

- Responsible for Procedures & processes documentation (Process level, client level, country level)

- Responsible Client satisfaction under their portfolio

- Responsible for working with other clients facing managers to manage client escalations through to resolution, undertaking route cause analysis where appropriate.

- Input to the ongoing Development on AEM Service Portfolio, Oversight on AEM Profit & Loss

- Work closely with other departments to understand processes and provide insights.

- Make recommendations for improving effectiveness of policies and procedures, maximizing new client engagement and developing plans to meet future needs.

- Always adheres to and demonstrate the Safeguard Global company values leading by example to direct reports. Ensure that duties, responsibilities, and accountability of all direct subordinates are defined and understood

What will give you an advantage:

- 5+ years operations experience, preferably experience in accounting services.

- 2+ years experience as supervisor or team leader

- In-depth knowledge of building efficient business processes and team performance metrics.

- Demonstrated record of experience in planning and managing at both a strategic and operational level using metrics to both measure success but also determine the required resources in a planning capacity.

- Demonstrated track record of growing internal talent and preparing people for new and expanded responsibilities.

- Demonstrable knowledge of Team organization changes and its impact on performance.

- In-depth knowledge of Accounting Principles, thorough knowledge of Accounting & Entity Management services, concepts, and practices, tools, and processes for identifying process improvements.

- Excellent oral communication skills and the ability to resolve misunderstandings and errors in a diplomatic manner.

- Consultative abilities & interpersonal skills with varying levels of customers and partners.

- Excellent prioritization skills: ability to work in a dynamic, rapidly changing environment by prioritizing appropriately.

- Demonstrate flexibility & adaptability in challenging situations showing good judgement.

- Significant problem-solving skills that show a flair for creativity as befits the situation.

- Superior demonstrable customer service skills that enable the customers to always feel valued

Who we are and what we do:  

Safeguard Global is…global! We enable global expansion without the risk by helping 1,500+ customers recruit, hire, manage, and pay employees in nearly 190 countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. 🌎

Our Global Benefits  

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