Management Accountant

About Okendo

We believe happy customers make the best marketers.

That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.

Using Okendo , Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.

Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.
Position Summary

We're growing our Finance team and looking for a Management Accountant to take ownership of budgeting, forecasting, and financial reporting as Okendo continues to scale. Reporting to Pippa Strong, you'll be the analytical backbone behind how we plan, measure, and improve financial performance — turning numbers into insights that guide real decisions across the business.

You'll partner closely with leadership on budgets, rolling forecasts, cost and pricing analysis, and valuation work, while also helping strengthen the financial systems and controls that support our growth. This is a full-time position based in Australia, with a salary of AUD $100,000–$130,000 per annum (commensurate with experience).
How you'll create impact:
Financial Reporting & Month-End Close

- Own the full month-end close process — journals, accruals, prepayments, and reconciliations — delivered on schedule

- Prepare monthly management accounts including P&L, balance sheet, and cash flow statements for executive and board review

- Maintain and improve the integrity of the general ledger and chart of accounts

- Produce variance analysis against budget and prior periods, with clear narrative commentary

Budgeting & Forecasting

- Support the annual budgeting process and rolling forecasts, working closely with department heads to validate assumptions

- Build and maintain financial models that reflect SaaS-specific metrics: ARR, MRR, churn, CAC, LTV, and gross margin by product line

- Assist in scenario modelling to support strategic planning and investment decisions

Cost Management & Analysis

- Examine operating costs and income/expenditure across the business, identifying trends, inefficiencies, and savings opportunities

- Monitor COGS and operational expenditure against budget, flagging material variances proactively

- Support vendor and contract reviews from a financial lens

Compliance, Tax & Audit

- Prepare BAS, GST, and tax workpapers; liaise with external tax advisers on compliance obligations

- Ensure all financial reporting complies with statutory requirements and applicable accounting standards (AASB/IFRS)

- Maintain appropriate internal controls and contribute to their continuous improvement

Systems & Process

- Administer and improve accounting systems (Xero); advise on the selection and application of financial tools and integrations

- Drive automation of manual processes — if you're doing something repetitive, you should be building a smarter way to do it

- Partner with the broader team on system migrations, ERP evaluations, or new financial infrastructure as the company scales

Business Partnering

- Act as a credible financial partner to department heads — translating numbers into business insight, not just reports

- Provide financial analysis to support commercial decisions including pricing, headcount, vendor selection, and growth initiatives

- Present financial summaries and analysis to senior leadership with clarity and precision

What we need from you:
Qualifications

- Bachelor's degree in Accounting, Finance, or related discipline

- 3–6 years of post-qualification experience in a management accounting or financial reporting role

Technical Skills

- Strong command of month-end close, management reporting, and reconciliation processes

- Proficiency in cloud accounting platforms — Xero strongly preferred; experience with NetSuite, MYOB, or QuickBooks considered