Logistics Account Manager

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team..

Responsibilities:
- Build and maintain strong, long-term relationships with customers through proactive, consistent communication to ensure both day-to-day and strategic needs are met.
- Serve as the primary point of contact for assigned business units and trade lanes, delivering exceptional customer service and account management.
- Plan, manage, and coordinate logistics operations for existing customers, ensuring on-time and cost-effective delivery of goods.
- Schedule and confirm appointments with vendors and suppliers, maintaining seamless coordination across the supply chain.
- Accurately maintain and update customer and operational data within company systems to ensure reliability and transparency.
- Drive customer retention and engagement within assigned accounts by anticipating needs, resolving issues, and identifying growth opportunities.
- Identify, develop, and manage new business relationships in target markets to expand the company’s customer base.
- Collaborate with internal teams to negotiate rates, identify carriers, and procure specialized equipment that meet customer requirements.
- Coordinate and support prospect, sales, and customer meetings in partnership with the VP of Sales/Client Relations
- Participate in rate matrix reviews to maintain profitability, competitiveness, and compliance with market trends.