LMS Administrator

You’re more valuable than ever – And that’s just how we’ll make you feel.
Job Summary

The LMS Administrator serves as the primary system administrator and subject matter expert for the organization's Workday Learning platform. This role is responsible for the configuration, administration, governance, optimization, reporting, and ongoing support of enterprise learning technologies.

The LMS Administrator partners closely with Learning, Talent Management, IT, Operations and business stakeholders to deliver effective learning solutions, maintain data integrity, support compliance requirements, and drive an exceptional learner experience. This position provides advanced Workday Learning administration, reporting and analytics, troubleshooting, learning program deployment, and support for system enhancements, integrations, and continuous improvement initiatives. The role requires extensive knowledge of Workday Learning functionality, learning operations, data management, business processes, and enterprise learning best practices.
Qualifications

Education Required:

- Bachelor’s degree in Informatics, Information Technology, Instructional Design, Education, Business Administration, Human Resources or related fields. • Direct work experience will be considered in lieu of a degree. Work Experience Required:

- 3+ years of direct experience in Learning Management System (LMS) administration.

- Significant experience or certification in using Workday Learning LMS. Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:

- Workday Learning certifications highly desired.

- Experience with Workday HRIS and API integrations.

- Experience with Docuware and Sigma to store and analyze data.

- Troubleshooting skills and knowledge of deeper LMS functionalities.

- Preferred certifications are desired and include, but are not limited to: Instructional Design, eLearning development, or print design (e.g., ATD, Articulate, Adobe Captivate), Information Technology (e.g., CompTIA, SQL)

Knowledge, Skills, and Abilities

- Advanced knowledge of Workday Learning administration, including learning assignments, certifications, learning campaigns/engagements, course management, learner audiences, security roles, and learning compliance processes.

- Demonstrated experience administering and optimizing enterprise Learning Management Systems (LMS), including system configuration, user support, reporting, governance, and continuous improvement initiatives.

- Strong understanding of learning technologies and standards, including SCORM, xAPI, online learning content deployment, learning pathways, certifications, and compliance based training programs.

- Experience supporting Workday Learning implementations, system enhancements, tenant testing, release management, data migration, and post-implementation optimization activities.

- Working knowledge of Workday Enterprise Interface Builder (EIB), data imports, mass uploads, integrations, and related data management processes.

- Ability to build, analyze, and maintain reports, dashboards, and learning analytics to support business decisions, compliance requirements, and learning effectiveness measurement.

- Knowledge of HRIS and learning system integrations, with an understanding of APIs, data exchanges, and enterprise system architecture.

- Strong analytical and troubleshooting skills with the ability to identify root causes, resolve complex technical issues, and recommend scalable system solutions.

- Excellent verbal and written communication skills, including the ability to explain technical concepts clearly, develop system documentation, and effectively collaborate with stakeholders at all organizational levels.

- Proven ability to establish and maintain LMS governance standards, administrative procedures, documentation, and quality controls that ensure data integrity and system consistency.

- Experience managing multiple priorities, projects, and system-relat