Licensed Supervisor, Care Management - RCT

Pay Plan Title: Licensed Supervisor, Care Management Training

Working Title: Licensed Supervisor, Care Management Training - RCT

FLSA Status: Exempt

Posting Salary Range: $74,277 - $99,343

Office Location: Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us ?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

- A collaborative, mission-driven work environment

- Competitive benefits and work-from-home options for most positions

- Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

We are seeking a dedicated and experienced Licensed Supervisor, Care Management Training - RCT to join our team! The Licensed Supervisor, Care Management Training - RCT oversees a team who provide integrated, whole-person care within a managed care environment. The Licensed Supervisor, Care Management – RCT would be expected to work and be available at their remote location between the hours of 8:30am – 5:00pm and be flexible to travel within the community for meetings as needed. This role is responsible for overseeing team operations to ensure accurate, timely, and person-centered coordination. This role also leads training, supports onboarding, and helps maintain compliance with organizational and regulatory standards.

On a typical day, you might:

- Supervise staff, including oversight of day-to-day responsibilities, performance management, development, and time and attendance.

- Ensure staff utilize established workflows to complete comprehensive assessments and care plans for members.

- Establish and maintain a team-based, person-centered approach to care coordination that addresses members’ physical, behavioral, and social health needs.

- Monitor team performance metrics, caseload distribution, and quality indicators to ensure effective service delivery.

- Provide coaching, education, and guidance to staff to support continuous improvement and professional development.

- Facilitate instructor-led trainings and deliver content clearly while adapting to different learner needs.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.

- Work-from-home options available for most positions

- Health Insurance with no premium for employee coverage

- Flexible Spending Accounts

- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year

- NC Local Government Retirement Pension (defined-benefit plan)

- 401k with 5% employer match and immediate vesting

- Public Service Loan Forgiveness (PSLF) qualifying employer

- Quarterly stipend for remote work supplies

Qualifications

Required:

- Associate's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR

- Bachelor's degree (RN only) and three (3) years experience providing care management, case management, or care coordination to the MH/SU/IDD population; OR

- Master's degree and fully licensed LCSW, LCMHC, LPA, LMFT, or RN and thre