Lead Transformation Discovery Analyst
Pay Range:
$116,900.00 - $187,100.00
Please email if you are a candidate seeking a reasonable accommodation for the application and/or interview process.
At BCBSRI, our greatest resource is our people.
We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.
We recognize that to do your best work, you have to be your best self.
It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.
Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.
Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.
We’re dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.
Why this job matters:
Responsible for identifying, evaluating, and shaping enterprise transformation opportunities that leverage artificial intelligence, automation, digital capabilities, and process innovation to improve business outcomes. Working within the Transformation Discovery team, this role partners with business leaders, Product Management, Engineering, Service Design, and operational stakeholders to uncover challenges, understand root causes, assess opportunities, and define transformation strategies that drive financial impact.
Serves as the bridge between business needs and solution development, guiding initiatives from problem identification through opportunity framing and future-state visioning. This role combines strategic thinking, business analysis, organizational consulting, innovation practices, and emerging technology expertise to ensure transformation investments are focused on the highest-value opportunities.
What you will do:
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Lead discovery engagements to identify high-value transformation initiatives, uncover operational efficiency across business segments, customer experience, and enterprise functions.
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Evaluate opportunities through structured discovery methodologies to determine business impact, feasibility, complexity, risk, and expected return on investment.
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Facilitate workshops, interviews, observations, and collaborative sessions to gather data, insights and uncover root causes.
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Evaluate current-state processes, workflows, operating models, technologies, and organizational capabilities to identify improvement opportunities.
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Translate complex business challenges into clearly defined opportunities, business case, value hypotheses, investment recommendations, and roadmaps to support executive decision-maki