Lead Engineer - India

Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence   

Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business.  Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over 50 clients including HSBC, Swisscard, Visa, Mastercard and American Express. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.  

We have the advantages of already being at scale globally with a critical mass of high-net-worth members via stable, multi-year revenue-generating contracts.  We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our ‘big 4’ service categories of restaurants/travel/entertainment and luxury retail.    

We are debt-free, profitable and the first B Corp listed on the London Stock Exchange (AIM market).  

Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten speed up our progress via our Growth Engine strategy   making the next huge steps to achieve our ambitions together.  

For more information about Ten, please check out our Welcome to Ten video and this article .

Join Our Team as a Lead Engineer!

Ten is currently looking for an engineering leader to join our technology department in India. We’re looking for a Lead Engineer who will play a critical role in designing, building, deploying, and monitoring systems that scale across the business and to our millions of members globally.

Your role will involve leading a cross-functional team of engineers, collaborating with product, data and platform teams to produce high quality working software released on a frequent cadence. The team adopts a ‘you build it, you run it’ and DevOps mindset and likes to be hands-on in all aspects of the product lifecycle. You will be responsible for ensuring the software meets quality through rigorous automated testing and metrics. You will also be responsible for assessing and choosing the right solution for the task at hand whilst considering cost implications and other trade-offs. Your vision and ideas will be incorporated with a close working relationship with product to build the industry’s leading service.

If you have a passion for leading productive engineering teams, working hands-on developing distributed systems and are utilising AI, we'd love to hear from you!

Key Responsibilities
- Lead and mentor a cross-functional team of engineers, providing technical direction, coaching and support.
- Design, build, deploy and monitor scalable, high-quality software systems supporting Ten’s global member base.
- Work closely with Product, Data and Platform teams to translate business requirements into effective technical solutions.
- Drive frequent, high-quality software releases, ensuring delivery is aligned with product priorities and business objectives.
- Champion a DevOps and “you build it, you run it” mindset, taking ownership across the full product lifecycle.
- Maintain high engineering standards, with a strong focus on automated testing, reliability, performance and measurable quality.
- Monitor and analyse engineering metrics to identify opportunities for improvement and ensure system health and performance.

- Evaluate and select appropriate technical solutions, balancing scalability, performance, complexity, cost and other key trade-offs.
- Provide technical leadership and architectural guidance, helping the team make informed decisions on engineering approaches and technologies.
- Partner closely with Product to shape the technical vision, contribute ideas and build industry-leading products and services.
- Continuously improve engineeri