Lead Analyst, Business Resiliency

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:

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Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

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Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

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Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

- Bonus Incentives

- Paid Certifications

- Tuition Reimbursement

- Comprehensive Benefits

- Career Advancement

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This position pays between $111,800.00 - $167,700.00 based on experience

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Business resiliency is a major focus of this role, combining a strategic approach with rapid time-to-value delivery to support the organization's ability to prepare for, respond to, and recover from disruptive events while maintaining critical operations and delivering for customers. This rolesupports Ensemble's Enterprise Risk Management (ERM), business resiliency, and control architecture programs by helping connect enterprise risks, controls, evidence, continuity capabilities, and assurance activities into a consistent governance model. Reporting to the Director, Enterprise Risk Management & Business Resiliency, the Manager partners across Internal Audit, Finance, Compliance, Cybersecurity GRC, IT Operations, IT Audit, Third-Party Risk Management, Privacy, Legal, Operations, and business leaders to strengthen organizational resilience, risk visibility, control alignment, and executive decision-making.

Approximately 60% of the role supports Business Resiliency including continuity planning, business impact analyses, tabletop exercises, after-action reviews, crisis preparedness, recovery strategy development, and resiliency governance; approximately 40% of the role focuses on ERM program execution and control architecture.

Key Responsibilities

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

Business Resiliency (~60% of Role)

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Partner with the Director, Enterprise Risk Management & Business Resiliency to develop and execute the long-term strategy for Enterprise Resiliency, translating organizational objectives into scalable, sustainable capabilities that strengthen operational resilience while maintaining administrative efficiency and cost-effectiveness.

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Design, implement, and continuously mature business resiliency programs, frameworks, governance processes, and operating models across business operations, technology, applications, vendors, customers, and critical ser