Internal Process Auditor (Remote)

About the Role

KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance) , AMCs (Annual Maintenance Contracts) , and Building Insurances . The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.

Key Responsibilities
- Internal Audit Coordination:
Plan, schedule, and execute ISO 9001:2015 internal audits.

- Compliance Monitoring:
Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.

- Documentation & QMS Management:
Maintain, update, and improve QMS documentation and SOPs.

- Risk & Non-Conformity Management:
Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.

- Reporting & Presentation:
Prepare and present monthly audit reports, findings, and recommendations to management.

- Continuous Improvement:
Recommend improvements, follow up on corrective actions, and measure impact.

- ISO Engagement & Training:
Stay updated on ISO standards and deliver awareness sessions across teams.

- Cost Management:
Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.