Instructional Designer

Job Description

Strategy & Consulting

- Leads 1:1 client discovery and strategy sessions

- Applies adult learning principles and instructional design methodologies (e.g., ADDIE, SAM) to make independent design decisions for assigned projects

- Designs learning experiences that drive measurable learner engagement, making format and structure recommendations based on content and audience needs

- Analyzes learner feedback and assessment data to identify gaps and recommend content improvements

- Contributes instructional expertise to internal project discussions, advocating for design decisions that serve learner outcomes

- Incorporates feedback from stakeholders and learners to improve content quality

- Independently researches and evaluates tools, formats, and approaches best suited to each project's learning objectives

Business Development

- Contributes content samples, prototypes, and design rationale to support proposal development

- Executes all deliverables within defined SOW scope, flagging scope risks proactively

Content Development & Delivery

- Owns end-to-end development of assigned learning modules, courses, and programs from design through QA and deployment

- Develops storyboards, scripts, prototypes, assessments, and final production assets independently and on schedule

- Manages workload across concurrent projects, communicating capacity and timeline risks proactively to project managers

- Owns the revision cycle for assigned content — evaluates feedback, exercises design judgment on what to incorporate, and documents rationale for decisions

- Contributes to shared team standards and drives adoption across the team

- Contributes to shared team standards by developing reusable templates, style guides, and production documentation

Basic Requirements

- Bachelor's degree in Instructional Design, Education, Communications, or a related field (or equivalent experience)

- 2–4 years of experience in instructional design or learning content development

- Ability to provide a portfolio demonstrating ownership of eLearning or blended learning projects from design through delivery

Technical Skills

- Solid knowledge of adult learning principles and ability to apply them independently across varied content types

- Solid understanding of the learning content development life cycle and ability to execute across all phases with minimal oversight

- Proficient in Articulate Storyline and Rise; able to produce polished, interactive eLearning without support

- Proficient in LMS/LXP platforms — independently publishes, tests, troubleshoots, and maintains course content

- Experience with video recording and editing tools; independently produces and edits learning video content

- Proficient with SCORM standards; independently manages packaging, testing, and version control

- Strong instructional design capabilities across multiple modalities (eLearning, video, ILT, job aids)

People Skills

- Strong client-facing skills — confidently leads discovery, updates, and recommendation meetings with individual clients

- Strong presentation skills — confidently presents design decisions and rationale to stakeholders and reviewers

- Strong written and verbal communication, including clear documentation of design decisions, revision rationale, and production notes

- Ability to translate complex subject matter into accessible, engaging learning content

- Builds effective working relationships with SMEs, project managers, and Learning Strategists to deliver high-quality outcomes

- Strong collaboration skills and ability to work effectively across cross-functional teams

- Patient and empathetic when supporting learners and stakeholders with varying levels of technical comfort

Additional Desired Skills

- Association/non-profit sector experience

- Salesforce experience is a plus

- Experience working with AI tools to enhance efficiency

- Experience in metrics tracking for optimal output of team

- Exp