Inside Sales Representative

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:

To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:

Creating packaging solutions for life’s essentials.
Job Requisition #:
035230 Inside Sales Representative (Open) Job Description:

The Inside Sales Representative supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%). Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities. Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth. Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc.
Local Presence Matters

Although this is a remote opportunity, candidates must reside in an Eastern Time Zone state to effectively manage customer relationships.
Key Responsibilities:
Customer Management (Small & Mid-Sized Accounts)

- Own and manage a portfolio of small and mid-sized accounts

- Serve as primary point of contact for all commercial interactions

- Manage the full sales cycle from qualification through close

- Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end

- Identify and execute cross-sell and upsell opportunities to expand share of wallet

- Maintain regular customer contact cadence and proactively manage account health

- Contribute to account planning and growth strategies

- Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation

- Generate and qualify new logo opportunities aligned to defined target profiles

- Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts

- Research prospects, build target account lists, and execute multi-step prospecting cadences

- Qualify leads based on fit, need, and revenue potential

- Enter and manage opportunities in CRM and advance through early sales stages

- Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline

- Maintain accurate, up-to-date pipeline in CRM

- Manage a balanced pipeline across existing account expansion and new logo opportunities

- Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression

- Adhere to pricing, compliance, and governance standards

Cross-Functional Collaboration

- Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience

- Share customer insights with Marketing and Product teams to inform campaigns and offerings

- Escalate service or quality issues and ensure resolution

- Performs other duties as assigned.

Education & Experience

- Typically possesses a Bachelor's degree (or equivalent)

- Typically requires 4-8 years of experience.

Knowledge & Skills

- Proficiency with CRM for pipeline, forecasting, and account management.

- Strong commercial acumen with demonstrated pricing and negotiation