Implementation Manager-EMEA

Who We Are Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold—on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing and marketplace/social commerce performance. We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint. Who You Are - A data-driven professional with an interest in ecommerce and product feed optimization - Analytical and detail-oriented, with the ability to interpret performance data and drive improvements - A strong communicator who can translate insights into actionable recommendations for clients - Comfortable owning multiple projects at once, keeping timelines, priorities, and stakeholders organized - Proactive and comfortable working in a fast-paced, client-facing environment - Collaborative and able to work effectively with cross-functional and offshore teams - Self-motivated and capable of managing priorities in a remote work setting What You’ll Do As an Implementation Specialist, you will be responsible for onboarding new clients onto the feed management platform, configuring product data feeds, and ensuring a smooth transition from sales handoff to live. You will also play a vital role in supporting existing clients as they migrate to new e-commerce platforms. You will be required to ensure there’s a seamless transition as the client source data changes, highlighting any differences to the client as they show. This role combines hands-on execution with strategic input to accurately deliver projects within the expected delivery windows. How You Will Succeed - Lead end-to-end onboarding for new clients: gathering requirements, mapping data sources, and configuring feed rules and category mappings - Support clients migrating their online store to a new e-commerce platform, ensuring feed continuity throughout the transition - Optimize product feeds across platforms includingGoogle Shopping, Meta, and marketplaces - Conduct audits of product feeds to ensure compliance and data integrity - Troubleshoot and resolve data quality issues (missing attributes, mismatched categories, feed rejections) identified through audits - Troubleshoot and resolve feed-related issues across digital channels - Partner with Sales, Customer Success, and Product teams to ensure implementation scope aligns with client expectations - Collaborate with Customer Success teams to support data optimization projects - Provide training and enablement to clients on platform usage post-launch - Identify discrepancies between two feeds and rebuild or adjust rules accordingly - Schedule introductory calls with prospecting clients, providing them with a detailed timeline of the onboarding process and organising regular progress meetings What We’re Looking For - Experience in digital marketing, ecommerce, or product feed management - Strong understanding of platforms such as Google Adwords, Google Shopping, Google Merchant Center, Meta, TikTok Shop and online marketplaces - Experience working with product feeds and performance optimization strategies - Proficiency in Excel or Google Sheets for data analysis and reporting - Strong technical aptitude, with the ability to rapidly get up to speed on new digital tools and platforms - Strong analytical skills with the ability to interpret product data and identify opportunities - Excellent written and verbal communication skills - Strong problem-solving and troubleshooting abilities - High attention to detail and data accuracy - Ability to work independently in a remote, offshore