Home Care Scheduler

We’re looking for an experienced Home Care Scheduler to join a growing healthcare support team.

This role is ideal for someone with hands-on home care scheduling experience who is comfortable managing caregiver schedules, handling urgent coverage needs, and working in a fast-paced environment.

Key Responsibilities:

Manage daily caregiver schedules using Wel lSky Pe rsonal Care

Handle last-minute call-outs and urgent shift coverage

Contact caregivers to fill open shifts

Follow up on no-shows, late arrivals, and schedule changes

Monitor caregiver clock-in and clock-out compliance

Maintain accurate scheduling and caregiver records in WellSky

Communicate professionally with caregivers and agency partners

Assist with real-time scheduling and coverage needs

Qualifications:

1–3 years of experience in home care scheduling, staffing, dispatch, care coordination, or a similar role

Hands-on experience using Wel lSky Pe rsonal Care is required

Experience handling same-day schedule changes and urgent staffing gaps

Strong written and spoken English communication skills

Comfortable making frequent outbound calls

Highly organized, detail-oriented, and able to manage multiple priorities

Able to work effectively in a fast-paced remote environment

Weekend availability required

Required System Experience: Wel lSky Pe rsonal Care

Please only apply if you have direct, hands-on experience using WellSky for home care scheduling. Applicants without WellSky experience will not be considered.

Please submit:

* Your updated CV highlighting your WellSky and home care scheduling experience

* A short audio recording introducing yourself and briefly discussing your experience with Wel lSky Pe rsonal Care and caregiver scheduling

Applicants who do not have WellSky experience or who fail to submit both the CV and audio recording will not be considered.