HL7 Analyst

Position Summary:

The HL7 Analyst is responsible for the design, development, implementation, testing, and go-live support of HL7 interfaces and interoperability solutions across Cadwell 's product and service ecosystem. This role serves as the primary technical resource for all customer facing HL7-related integration activities, ensuring seamless data exchange between Cadwell systems and external healthcare information systems. The HL7 Analyst works closely with customers and internal teams to deliver compliant, high-quality interface solutions that meet clinical and operational requirements. Customer satisfaction, interface stability, and timely project delivery are key success indicators in this role.
Key Job Duties and Responsibilities:

- Design, build, test, and deploy HL7 interfaces to support integrations between all Cadwell modalities and customer EMR/EHR.

- Serve as the primary point of contact for HL7 integration projects, working hand-in-hand with all key stakeholders.

- Collaborate with customers and internal stakeholders during pre-implementation discovery to document interface requirements, message specifications, and data mapping needs in a formal Interface Specification document.

- Develop and maintain detailed project documentation, including interface design documents, test plans, validation reports, and go-live checklists, in accordance with team standards.

- Perform end-to-end interface testing, including unit, integration, and user acceptance testing, and ensure all interfaces are validated prior to go-live.

- Provide post-go-live support for HL7 interface issues, performing root-cause analysis and implementing corrective and preventive actions to ensure ongoing reliability.

- Work within the Technical Project Management Team to execute integration plans for each assigned deployment. Typical requirements include:

- Document all agreed upon integration deliverables and timelines in a detailed Scope of Work prior to implementation.

- Configure and customize HL7 message structures (i.e. ORM/ORU) to meet customer workflow requirements.

- Act as the main technical liaison for interface-related escalations and coordinate with internal resources as needed.

- Maintain interface monitoring and ensure timely resolution of message failures or transmission errors during go-live phase.

- Escalate unresolved integration issues to the direct manager in a timely manner.

- Assist with the specification of HL7 and interoperability requirements for new product designs and product enhancements.

- Gain understanding of Cadwell reports for editing purposes and to substitute the need for internal clinical resources.

- Install and configure test servers and clients within customer environments as needed.

- Use team Key Performance Indicators (KPIs) to continuously evaluate personal performance and identify areas for improvement.

- Recommend updates to integration procedures and interface build standards to preclude recurring issues and improve team efficiency.

- Participate in all scheduled internal and customer-facing calls, collaborating with colleagues to maximize team efficiency.

- Maintain current knowledge of HL7 standards and industry interoperability frameworks throughout employment.

- Other duties as directed, assigned, requested, or required.

Qualifications:
Job Knowledge / Requirements:

- Exemplary listening and collaboration skills, with an established ability to work cross-functionally across clinical, technical, and project teams.

- Excellent oral and written communication skills, including the ability to translate complex technical interface concepts for non-technical clinical and administrative audiences.

- Excellent analytical and problem-solving skills, with a focus on data integrity, customer satisfaction, and operational efficiency.

- In-depth understanding of HL7 message structures, segments, data types, and encoding rules.

- Experience with interface engine platforms (e.g., Mirt