Healthcare Billing Specialist

Job Title: Healthcare Billing Specialist
Position Type: Part-Time

Working Hours: 11:00 AM - 3:00 PM Central Daylight Time, Monday - Friday

Salary rate: $5-$6
Job Responsibilities:

- Manage accounts receivable and follow up on outstanding insurance claims.

- Track Explanation of Benefits (EOBs), claim statuses, payments, denials, and unresolved balances.

- Accurately enter, review, and update claim information in SimplePractice.

- Follow up with insurance carriers, including Cigna, UnitedHealthcare, Aetna, Blue Cross Blue Shield, and the Veterans Community Care Network.

- Identify delayed, denied, underpaid, or unresolved claims and escalate issues as needed.

- Maintain accurate documentation of claim follow-ups, payer responses, and required next steps.

- Communicate regularly with the external billing team regarding claim submissions, payment delays, and billing concerns.

- Troubleshoot claim issues and ensure appropriate follow-up actions are completed.

- Monitor delayed claim submissions and unresolved billing concerns.

- Provide proactive status updates to the client and relevant team members.

Requirements

- Has 1 year of prior experience with U.S. healthcare billing, accounts receivable, and insurance claim follow-up.

- Hands-on experience using SimplePractice is required.

- Strong knowledge of EOBs, claim statuses, denials, payments, and payer follow-up processes.

- Experience communicating with major commercial insurance carriers.

- Excellent attention to detail when entering claim information and monitoring payment statuses.

- Strong organizational and time-management skills.

- Consistent attendance, reliable follow-through, and the ability to meet deadlines.

- Proactive in providing updates and escalating delayed, denied, or unresolved claims.

- Able to work independently and manage multiple priorities with minimal supervision.

- Knowledge of HIPAA regulations and secure handling of protected health information.

- Comfortable managing a high-priority AR backlog that affects the practice’s cash flow.

- Available during the agreed Central Time working hours and billing-team coordination windows.

- Medical scribing experience is an advantage but not required.

Basic Requirements

- Must speak and write English clearly and professionally.

- Must have relevant work experience.

- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).

- Must be available to attend video meetings with camera on when required.

Technical Requirements

- Computer: Reliable laptop or desktop computer.

- Internet: Stable high-speed internet connection (minimum 25 Mbps).

- Audio: Noise-canceling headset.

- Video: Working webcam for virtual meetings.

- Workspace: Quiet and professional work environment.

Benefits

-
Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.

-
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

-
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.

-
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

-
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.

-
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

-
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

-
Optional P