Head of Product Transformation

About the Role
We are building the next generation of healthcare technology — an AI-native product organization that moves fast, operates with intention, and ships products that meaningfully improve care. The Head of Transformation is a senior operating role that sits at the center of that mission in product.

Reporting directly to the Chief Product Officer, you will serve as a force-multiplier for the CPO — translating vision into operating rhythm, building the connective tissue across product, design, engineering, and the business, and ensuring that the organization's most important bets get the attention, structure, and follow-through they deserve.

The right candidate is equally comfortable writing a strategy memo, facilitating a cross-functional alignment session, designing a planning process from scratch, and rolling up their sleeves to program management a strategic project.
A Day in the Life
CPO Leverage & Office of the CPO

- Serve as the CPO's thought partner and operational deputy, preparing briefing materials, driving follow-through on key initiatives, and acting as a proxy in select forums.

- Own the CPO's planning calendar: quarterly business reviews, product leadership offsites, board and executive updates, and annual planning cycles.

- Distil complex, cross-functional inputs into crisp written recommendations, decision documents, and narratives for senior audiences.

- Identify issues before they surface to the CPO — proactively resolving blockers, brokering alignment, and escalating only what truly requires executive attention.

Product Operations & Operating Rhythm

- Design and stand up the product operating model for an AI-native organization — including portfolio prioritization, OKR processes, roadmap governance, and cross-functional rituals.

- Build lightweight, high-signal reporting cadences that give the CPO and product leadership real-time visibility into progress, risks, and decisions.

- Drive quarterly and annual planning: coordinating inputs from product, engineering, design, data science, and go-to-market teams into a coherent, executable plan.

- Identify operational inefficiencies and eliminate them — the goal is a product organization that ships faster and with less friction, not more process.

Transformation & Strategic Initiatives

- Lead high-priority transformation programs on behalf of the CPO — spanning organizational design, AI adoption, new capability builds, and cross-functional change management.

- Act as a program manager for initiatives that cut across multiple teams and do not have a natural single owner.

- Build the infrastructure for how the product organization makes and communicates decisions — from DACI frameworks to async-first working norms.

- Partner with People, Finance, and Legal as needed to bring structure to people and resource decisions in the product org.

AI-Native Ways of Working

- Help shape what it means to operate as an AI-native product organization — piloting new tools, workflows, and norms and socializing them across the team.

- Build muscle around how the product organization consumes, generates, and acts on AI-driven insights.

- Partner with product and design leadership to embed AI-first thinking into how we scope, prototype, and evaluate work.

What You Need

- 7–12+ years of experience in product management, strategy, management consulting, chief of staff, or business operations roles — ideally with meaningful time in a high-growth technology or healthcare technology company.

- Track record of building from scratch. You have stood up new processes, teams, or functions and know how to earn buy-in without authority.

- Familiarity with AI tooling and modern product operating models. You are curious and opinionated about how AI changes how teams work, and you have practical experience putting AI to use.

- Exceptional written and verbal communication. You can write a crisp one-pager for the CEO and a detailed PRD spec in the same week. You