Head of Product- Payer

About the Role

The Head of Product- Payer Solutions leads Innovaccer ’s payer product portfolio, spanning AI applications in IT, financial and clinical operations. Reporting directly to the Chief Product Officer, the Head of Payer Solutions is a senior leadership role with broad organizational scope — you will own the product strategy and roadmap end to end, lead a team of product managers, partner deeply with engineering, data science, design, and clinical operations, and work hand-in-hand with go-to-market teams to personally grow, mature, and scale the go-to-market strategy.

The ideal candidate is someone who has taken a product or a business from a standing start to a real, referenceable market position. You should be equal parts strategist, innovator and closer: someone who can build the plan and then walk into a room with a health plan CXOs and sell it.
A Day in the Life
Business & Product Strategy

- Define and own the end-to-end strategy for Galaxy, Innovaccer 's payer solution spanning risk adjustment, quality management, payment integrity, and utilization management, with agentic AI as the operating model rather than a feature layer.

- Develop a differentiated point of view on where the market is heading and translate that into an AI-first product roadmap that positions Innovaccer ahead of the curve, defining where Galaxy expands next — new use cases, new payer segments, new regulatory surface area — and building the business case for each bet.

- Partner with the CPO to shape Innovaccer 's overall product narrative and communicate strategy to customers, investors, and internal stakeholders.

- Lead a team of product leaders to develop world-class products with the agility of an early-stage startup

Go-to-Market & Commercial Ownership

- Build and own the go-to-market plan for Galaxy: target segments, buyer personas, sales motion, and the proof points that move a payer CXO from interested to signed.

- Be the lead seller in strategic deals — you will personally pitch, negotiate, and help close alongside sales, not hand off a deck, do demos, and step back.

- Partner with sales, marketing, and customer success to build and convert pipeline, and be direct with yourself and the team about what is working and what is not.

Team & Execution Leadership

- Work seamlessly with GTM and commercial teams to execute at the pace the market demands

- Set a high operating cadence: fast decisions, clear prioritization, and a bias toward shipping and closing over deliberating.

- Partner with engineering, data science, and clinical and regulatory SMEs to make sure what gets built is what the market will actually buy.

- Own the metrics that matter to the business — pipeline, bookings, retention, and product adoption — and build a rhythm of accountability around them.

Market & Customer Engagement

- Be Galaxy's most visible external voice — with customers, at industry conferences, in analyst and KLAS conversations, and in the press.

- Develop deep relationships with payer CXOs, VPs of Risk Adjustment, VPs of Quality and Stars, and Medical Directors of UM, understanding their world well enough to sell into it credibly.

- Represent Innovaccer in competitive evaluations against point payer vendors and payer-owned solutions, and win the room.

- Turn every customer conversation into product and GTM insight, and close the loop back into strategy fast.

What You Need

This role demands a rare combination of builder instincts, commercial range, and payer domain fluency.

- 8+ years of experience in product, strategy, or general management, with a demonstrated track record of launching new products or new businesses into market from an early stage, including the strategy, the go-to-market plan, and the first wave of customers.

- Entrepreneurial, founder-operator mindset: you have owned P&L responsibility, you have taken products from idea to market, and you have a track record of consulting with payer clients on growth and mark