GTM Systems Administrator (WFH)

About the job:

Role: GTM Systems Administrator

Experience : 3-10 Years

Location: Remote or PAN India

Work Timings: 7:00 PM 4:00 AM IST

Brief Description:

- 310 years of experience in GTM systems or a related technical role.
- Salesforce Certified Administrator (ADM-201) certification is mandatory.
- Hands-on experience with GTM technology stacks, particularly Clay and ZoomInfo .
- Strong experience in GTM administration , including user and security management, platform configuration, access controls, and system administration.
- Experience in Salesforce and GTM automation/development .
- Experience integrating Salesforce with GTM systems , particularly Clay and ZoomInfo.
- Experience working with DevOps teams on integrations, automation, deployments, and technical troubleshooting.
- Experience with AI and Agentic AI operations , including exposure to AI Agentic OS .
- Strong understanding of system and API-based integrations across Salesforce and other GTM platforms.

What You Will Do:

User & Security Management: You will manage user accounts and access, including new user

setup and deactivation, license allocation, roles, profiles, permission sets, public groups, and

organization-wide defaults (OWD)/sharing rule. Youll conduct regular security audits and

implement access controls to keep our data safe.

Platform Configuration: You will design and configure Salesforce features, creating and

updating custom objects, fields, record types, page layouts, and validation rules to meet

evolving business needs.

Automation & Development: You will build and maintain automations using Lightning Flow

(Flow Builder) and other declarative tools (Process Builder, Workflow), and work with external

development teams to define Apex triggers or Lightning Web Components as needed for

advanced requirements.

AI & Agentic Operations: You will help design, build, and maintain the AI agents and agentic

workflows that run inside our GTM stack, contributing to our Agentic OS and connecting

agents to Salesforce and other systems through the Model Context Protocol (MCP). You will

spot where an agent can take over repetitive enrichment, routing, or reporting work, then build

and ship it.

Building with AI: You will use AI tools such as Claude and Claude Code to build, test, and

troubleshoot Salesforce automations and integrations faster, and help the wider RevOps team

adopt these tools in their daily work.

Integrations: You will manage integrations between Salesforce and other Go-To-Market

systems (for example, 6Sense, ZoomInfo, Clay, and/or Customer Service platform), using

APIs, MCPs, or middleware tools (like MuleSoft) to ensure data flows smoothly across

systems.

Data Quality & Reporting: You will maintain data integrity by using tools like Data Loader and

Workbench to import/export data and implement validation rules. Youll also create and

maintain reports and dashboards the business can act on.

Release Management & Governance: You will coordinate release cycles, managing sandboxes,

version control, change sets or CI/CD pipelines, and ensure that seasonal Salesforce releases

and patches are tested and adopted successfully. You will document changes and enforce best

practice governance for customizations.

Clay Management: You will manage Clay workspaces, including setting up and optimizing

enrichment workflows, configuring automations, maintaining data syncs to Salesforce, and

monitoring pipeline jobs to ensure accurate and timely GTM data enrichment.

Clay Data Governance: You will define and maintain data-matching rules, deduplication logic,

and field mapping standards to ensure Clay-generated data aligns with Salesforce data

structures and RevOps governance.

Clay Operational Support: You will troubleshoot Clay automation errors, manage task queues,

update recipes based on new GTM requirements, and partner with Marketing/Sales to scale

outbound list generation.

ZoomInfo Administration: Yo