Group Director, Client Partnership - Media + Growth - Remote US (West Coast)

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

ABOUT YOU

The Group Director, Client Partnerships — Growth & Media is a senior client and commercial leader at DEPT®, responsible for building consequential relationships, growing our clients’ businesses, and bringing the right combination of media, creative, data and technology together around their biggest opportunities.

This is not a traditional account-management role.

We’re looking for someone who has helped high-growth businesses go from uncertainty to signal to scale — someone who understands what it means to build a growth system when the audience, message, channel mix and even category may still be taking shape.

The immediate opportunity includes partnering with one of the most ambitious emerging companies in consumer AI, where success will require moving rapidly from early market learning through scaled acquisition and launch. More broadly, you will help shape DEPT®’s growing portfolio of commerce and technology clients.

Ideal candidates will be:

- Proven leaders in startup, scale-up or high-growth consumer businesses, with meaningful experience in technology, AI, hardware, marketplaces, DTC or adjacent categories.

- Deeply fluent in modern growth media across paid social, search, programmatic/video, creators and emerging channels.

- Comfortable building a growth engine from the ground up — measurement, audiences, experimentation, creative learning, acquisition and scale.

- Commercial thinkers who understand CAC, LTV, conversion, attribution, incrementality, and how media ultimately connects to enterprise value.

- Equally comfortable discussing brand building and performance, and able to help clients understand how the two reinforce one another.

- Strong executive partners who can operate effectively with founders, CMOs, growth leaders and senior investors/stakeholders.

- Naturally curious about technology and consumer behavior, including the rapidly evolving impact of AI on discovery, media and marketing.

- Able to move quickly with incomplete information without becoming reckless or superficial.

- Collaborative leaders who know when to lead, when to challenge and when to bring specialist expertise into the room.

What you’ll do:

- Own senior client relationships and overall commercial success across a portfolio of high-growth accounts.

- Serve as a strategic business partner, helping clients decide where and how to invest rather than simply managing an agreed scope.

- Lead clients from early testing and market learning through scaled acquisition and full-funnel growth.

- Partner with media, creative, strategy, data and technology leaders to build integrated growth systems.

- Ensure measurement and learning agendas are built into the work from the beginning.

- Connect media performance to broader business outcomes, including customer acquisition, retention, revenue and lifetime value.

- Identify and shape organic growth opportunities before they become formal briefs.

- Lead commercial planning including scopes, staffing models, forecasting, profitability and account investment decisions.

- Create clarity across fast-moving multidisciplinary teams and ensure DEPT® feels like one integrated partner to the client.

- Contribute actively to new business, especially opport