Full-stack Product Engineer + Product Support Lead

Featurebase | Full-stack Product Engineer + Product Support Lead | REMOTE | Full-time
AI customer support platform for product-led SaaS, powering thousands of teams, including Lovable, Raycast, and n8n. Fully bootstrapped, profitable, and growing fast.
We’re building a complete customer-facing suite where teams can manage support, product feedback, and customer communication in one place.
We’re currently hiring for two roles:
1. Full-stack Product Engineer | Remote (EU) | $50k-$100k + equity
Own and ship core product features end-to-end, with a direct impact on Featurebase’s future. Stack: Next.js, TypeScript, Node.js, MongoDB, and Redis.
2. Product Support Lead | Remote | $35k-$50k + equity
Own our Help Center, customer support, and product education, and build the systems that make it all scale.
If you like small teams, autonomy, and genuinely making an impact, we’d love to have you on board!
Apply here - we read every submission: https://go.featurebase.app/careers