Field Solutions Specialist

The Field Solutions Specialist will contribute to the resolution of technical problems and implementation of field solutions through cross-functional coordination. This role requires coordinating across company organizational boundaries, serving as an individual contributor and liaison between Manufacturing and Sustaining Engineering to develop solutions to system and equipment level issues, including BESS hardware, software, and information systems, batteries, power converters, controls software, IoT and core computing devices, data collection, and network components.
Responsibilities

The Field Solutions Specialist will:
- Provide technical contributions through problem identification, solution development, and field implementation.
- Communicate proactively with all involved personnel to provide support, identify problems, create solutions, and implement efficiency improvements.
- Prioritize and resolve issues through coordination with relevant stakeholders for adherence to timelines and cost-effective solutions to minimize project impact in the region.
- Suggest and support execution of process improvement recommendations in the region or group based on metric data.
- Develop, analyze, and report metrics for project issues in the region.