Field Service Engineer - High Point, NC
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics , one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being .
This position reports to the Field Service Supervisor as part of the Service Organization located in Middle Carolina Service District and will be fully remote covering a service territory around t he Lexington, High Point, Salisbury and surrounding areas .
Must reside within territory, or willingness to relocate .
In this role, you will have the opportunity to:
- Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers along with technical training on products.
- Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals.
- Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers.
The essential requirements of the job include:
- Associate degree preferably in technical, biomedical engineering, instrumentation, electrical engineering or related field-OR- equivalent military experience.
- 1+ year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- This position requires up to 85% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic - Monday-Friday within assigned territory, but may occasionally be international.
- Must have a valid driver’s license with an acceptable driving record.
- Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
It would be a plus if you also possess previous experience in:
- A technical college major such as biomed, engineering, or related.
- 2+ years’ experience of advanced troubleshooting,
This role requires you to be in the United States. If that means relocating or flying in, it is worth checking fares before you commit to a start date.
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