Field Reimbursement Manager Rheumatology FL GA NC
Job title: Field Reimbursement Manager, Rheumatology - FL, GA, NC
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Location: US (Remote)
About the Job:
As a Field Reimbursement Manager for Rheumatology, you'll be the field expert on patient access, reimbursement, and support for Kevzara. Reporting to the Director, Field Reimbursement Managers, you'll work cross-functionally with Sales, Market Access, Specialty Pharmacies, and Kevzara Connect to help patients navigate coverage barriers and financial assistance. In this regionally aligned role, you'll educate providers on prior authorizations and appeals, build reimbursement confidence, and drive patient pull-through — directly impacting patient access to care.
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
About Sanofi :
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities:
The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business-related issues within the Rheumatology Business Unit. The FRM is a critical front-line member of the Sanofi Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Kevzara Connect (Patient Support Program) and program vendors including to deliver an exceptional customer experience. FRMs will help facilitate communication between the Specialty Pharmacy and prescriber; to assist in a smooth patient journey and ensure patient has access to patient support service offerings. They will be called upon to successfully help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull though efforts. This is a regionally aligned, field-based position that provides reimbursement education and support for customers that utilize Kevzara.
FRM responsibilities include but are not limited to the following:
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Act as field point of contact for Rheumatology Patient Support Services and communicate and collaborate cross-functionally to lead Kevzara pull through efforts while assisting sales partners as appropriate
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Function as a conduit to Specialty Pharmacy for escalations specific to Kevzara to ensure that the continuum of patient care as it relates to medication access and adherence is achieved
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FRMs will be subject matter experts on Kevzara Connect, Kevzarahcp.com, and the patient support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program
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As needed, conduct HCP office or SP site visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact
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Support field in education of office personnel on prior authorization and appeals processes, reimbursement support, free drug programs, and financial assistance programs
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Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Kevzara
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Establish positive and productive working relationships with all key customer segments (internal and external) to create a culture of respect and customer focus
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Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Kevzara
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Identify any gaps in the operational process and collaborate with Sanofi roles