Field Applications Engineer (FAE)

Responsibilities
The Employee will fulfill duties in two primary capacities:

Field Application Engineer (75%)
The Employee will be responsible for executing technical sales support, pre-sales activities, and customer engagement. Key responsibilities include:

- Conduct technical discovery engagements, technical sales presentations, and product (value proposition) demonstrations.

- Create and deliver (both live and on demand) quality technical content to assist sales and marketing campaigns and initiatives.

- Quickly understand client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners.

- Serve as a technical expert to help the Sales Team drive the sales process for assigned opportunities and accounts, thereby reducing the sales cycle.

- Expand the sales pipeline within targeted accounts and act as the primary technical liaison.

- Participate in strategic and tactical planning related to sales and business opportunities.

- Drive adoption and reinforce the value of Altium’s product portfolio by increasing subscription commitments, renewals, and brand loyalty.

- Continuously expand technical knowledge proactively by exploring technical content and the Altium product roadmap.

- Maintain knowledge of competitor products, features, and emerging technologies to strategically position Altium’s product capabilities with prospects and customers.

Trainer, Content Developer (25%)

As an External Contractor Certified Trainer & Content Developer, the Employee will:

- Train customers with a high level of professionalism using Altium Training Content.

- Deliver instructor-led training sessions to Altium customers.

- Maintain up-to-date knowledge of all training content provided to customers.

- Develop and update training content, including scripts, video storyboards, project examples, and independently create technical video series.

- Collaborate with internal departments for new product features and development.

- Provide mentorship and guidance to internal and external trainers.

- Deliver courses as appropriate and updated from time to time.

Experience with Altium Designer preferred but not essential.

Electrical/Electronics engineering background desired.

Some travel across Australia & New Zealand.

Originally posted on Himalayas