Event Technology Manager
As part of the Wolters Kluwer Global Event Management team, this role will play a critical role in delivering a best-in-class, technology-driven event program across the enterprise. Reporting to the Director, Global Event Management, this role serves as a subject matter expert for event technology, driving innovation, scalability, and execution excellence across a dynamic global portfolio.
This position is highly strategic and execution-focused, requiring deep expertise in Cvent (Event Management and SMM platform) , web design, and system integrations. The ideal candidate is a proactive problem-solver who can translate vision into reality, building seamless, engaging, and data-driven digital event experiences.
You will support a range of events including internal sales meetings, executive programs, user conferences, and incentive events, ensuring they elevate the Wolters Kluwer brand, enhance attendee engagement, and contribute to business growth.
** This position is remote, with approximately 25% travel.
Key Responsibilities
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Drive and guide event technology strategy and execution for events, ensuring scalable, consistent, and innovative solutions, including the use of AI-driven tools to enhance efficiency and experience.
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Serve as a Cvent platform expert, including advanced configuration, registration builds, website design, reporting, and system optimization.
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Design and build high-impact event websites that align with brand standards and deliver an exceptional user experience.
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Lead integration efforts between Cvent and other systems (CRM, marketing automation, SSO, data tools), ensuring seamless data flow and functionality.
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Translate event and stakeholder vision into fully realized digital experiences, proactively recommending enhancements and solutions.
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Oversee all event technology components including registration, event apps, communications, surveys, reporting, and onsite tools.
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Ensure data accuracy, reporting integrity, and analytics insights to inform decision-making and measure success.
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Support end-to-end event execution from concept through post-event analysis, with a strong focus on operational excellence.
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Partner closely with marketing, sales, and cross-functional teams to ensure alignment on messaging, branding, and attendee experience.
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Help establish and maintain best practices, templates, and standardized processes for event technology across the team.
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Manage relationships with technology vendors and partners, including scoping, negotiation, and performance oversight.
Qualifications
Education
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Bachelor’s degree or equivalent experience required.
Experience & Skills
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5+ years of experience in event technology, digital event platforms, or event management with a strong technical focus.
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Advanced expertise in Cvent (Event Management + SMM) is required, including complex registration paths, website builds, reporting, and platform administration.
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Proven experience in event website design with a strong eye for user experience, branding, and functionality.
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Hands-on experience with system integrations (e.g., CRM, marketing automation platforms, APIs, SSO) and understanding of data flow between systems.
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Demonstrated ability to take a concept or vision and execute it independently, delivering high-quality results.
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Strong project management and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
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Exceptional communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
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Experience working in matrixed organizations and collaborating across global teams.
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Strong problem-solving skills with a mindset focused on continuous improvement and innovation.
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High attention to detail and commitment to delivering a seamless attendee experience.
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Proven ability to remain composed and effective under pressure.