ERS-NETA Electrical Training Specialist - Remote
Brief Job Description:
Develops and conducts programs to train clients and internal company employees. Develop course materials to include manuals, training aids, Instructor outlines, and audio/visual materials.
Job Summary:
- Perform internal and external technical training on safe operation and maintenance and testing of electrical power system equipment.
- Perform internal training of ERS and HVM field service associates on operation and safe NETA based testing and maintenance of electrical power system equipment.
- Perform external training of ERS and HVM client personnel on operation of electrical power system equipment and electrical safe work practices.
- Responsible for developing, preparing, and conducting technical training programs.
- Develop content and instructional materials used in training delivery and design exercises to enhance classroom lecture content.
Responsibilities:
- Assist in developing and administering new training programs.
- Develops outline, text, handouts, tests and designs of laboratory exercises.
- Review classes and provide support and assistance to other instructors.
- Administers written and practical exams and writes performance reports to evaluate trainee’s performance.
- Perform field maintenance and testing support.
- Provide training course development and support.
- Participates in meetings, seminars, and training sessions to obtain information useful to Training Services Service Center.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
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Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
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Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
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Integrity and Trust – Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain.
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Analytical Ability – Has the ability to design surveys, collect, organize, and analyze complex data to identify trends, solutions, and significant information. Will be able to present the data in a way, which clearly demonstrates the results.
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Presentation Skills – Is effective in a variety of formal presentation settings; is effective both inside and outside the organization, on both established practices and hot and controversial topics; commands attention and can manage group process during the presentation.
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Priority Setting – Independently identifies and spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
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Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.
Qualifications:
- Demonstrates the ability to work well with others, use sound judgment and possess good technical, teaching and business knowledge.
- IEEE, IAEI and/or other professional organization involvement expected.
- Make public speaking presentations as assigned.
- Must be willing to work flexible hours and weekends, if required. Must be available for out-of-area assignments of up to several weeks, and to assist on field assignments w