Director, Procurement Governance & Systems – Operations
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .
JOB DESCRIPTION SUMMARY
The Director, Procurement Governance & Systems – Operations leads the day-to-day administration, performance, and continuous improvement of Greystar 's procurement governance infrastructure. Procurement Governance & Systems includes end-to-end Source-to-Settle (S2S) process as its core operational responsibility. S2S is comprised of two halves: Upstream Functions (Source-to-Contract), which include supplier compliance, bidding, and contract management; and Downstream Functions (Procure-to-Pay), which include procurement/purchasing, invoice processing, and payments. This role operates as a force multiplier for the Senior Director, ensuring governance infrastructure runs reliably at scale while proactively identifying and implementing efficiency gains, process enhancements, and system optimizations as business needs evolve. The Director will partner closely with Energy & Sustainability Services (ESS), Finance/Accounting, Treasury, Legal, Risk, and regional operations teams across the entire company to keep governance infrastructure audit-ready, efficient, and customer-service oriented. JOB DESCRIPTION
KEY RESPONSIBILITIES
Upstream Functions (Source-to-Contract)
- Own day-to-day administration of Upstream S2S functions — supplier compliance, bidding, and contract management — ensuring consistent, reliable operation across regions and business units.
- Supplier Compliance: own operational execution of the Supplier Compliance Program, including maintenance and enhancement of the supporting SOP, the Supplier Performance Agreement (SPA), Ts&Cs and supplier-facing onboarding forms across the company.
- Supplier Compliance: manage the supplier credentialing and monitoring ecosystem in partnership with NetVendor and related third-party risk platforms; lead compliance workstreams against regulatory deadlines and resolve non-conformance issues.
- Supplier Compliance: support ongoing supplier ESG/emissions data collection (e.g., Scope 3) in partnership with related teams, ensuring methodology aligns with GHG (Greenhouse Gas) Protocol standards and platform capabilities.
- Bidding: administer and continuously improve bid management processes and tools, ensuring bidding activity is consistently documented, auditable, and aligned to sourcing policy.
- Contract Management: oversee contract lifecycle administration — repository management, key-term tracking, renewal/expiration monitoring, and compliance with contracting standards — partnering with Legal where needed.
- Monitor Upstream process performance, proactively identifying inefficiencies or gaps and driving enhancements to improve speed, accuracy, and user experience.
Downstream Functions (Procure-to-Pay)
- Own day-to-day administration of Downstream S2S functions — procurement/purchasing, invoice processing, and payments — ensuring consistent, reliable operation across regions and business units.
- Administer procurement/purchasing workflows and system configuration, ensuring policy compliance and a positive user experience.
- Overs