Director of DevOps

Director of DevOps

Remote Opportunity

About Reveleer

Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care. Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and intelligent workflow automation into one governed system designed to support traceable documentation across diagnoses, quality measures, and submissions. With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence.

About the Role

We’re looking for a hands-on Director of DevOps to lead and scale our DevOps and platform engineering capabilities at Reveleer . This role is responsible for both setting direction and staying close to execution, ensuring our cloud infrastructure, delivery pipelines, and observability practices support reliable, scalable, and efficient product delivery.

You will partner closely with Engineering, Product, Data, and Security to standardize how we build, deploy, and operate software across the company, while improving delivery speed, reliability, and cost efficiency.

Responsibilities

Leadership & Ownership

- Lead, mentor, and grow a team of DevOps engineers, setting clear goals and fostering a collaborative, high-performing culture

- Define and evolve DevOps and platform engineering strategy across multiple product lines

- Establish clear ownership boundaries between DevOps, IT, and Security to reduce friction and improve delivery focus

- Build and scale the DevOps operating model to support a growing engineering organization

Infrastructure & Cloud

- Own and evolve our cloud infrastructure, ensuring high availability, security, scalability, and cost efficiency

- Define standards for infrastructure-as-code and environment management across teams

- Drive consistency in cloud architecture and deployment patterns across products

CI/CD & Developer Experience

- Own and standardize CI/CD practices across engineering teams to improve delivery speed and predictability

- Reduce deployment friction and improve developer productivity through automation and tooling

- Drive adoption of best practices across build, test, release, and deployment workflows

Observability & Reliability

- Own our observability strategy using New Relic, ensuring meaningful alerting, dashboards, and SLOs/SLAs are in place

- Lead incident response processes, post-mortems, and reliability improvements

- Drive proactive performance tuning and capacity planning

Security & Compliance

- Partner with Security to ensure infrastructure and deployment practices meet compliance and security standards

- Implement and enforce controls across environments aligned with company and regulatory requirements

Metrics & Outcomes

- Own and improve engineering delivery metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery

- Drive measurable improvements in system reliability, availability, and operational efficiency

- Partner with Finance and Engineering to improve cloud cost visibility and optimization

Cross-Functional Partnership

- Work closely with Product, Data, and Engineering leadership to align platform capabilities with business priorities

- Support customer-facing reliability and SLA commitments in partnership with Support and LiveOps teams

Qualifications

Must-Have

- 8+ years of experience in DevOps, infrastructure, or site reliability engineering, with 3+ years in a leadership role

- Proven experience leading DevOps or platform teams in a cloud-first environment while remaining hands-on

- Current experience supporting engineering teams implementing scalable cloud architectures using CaC, IaC,