Director of Clinical Operations
We are a dynamic portfolio of companies dedicated to advancing health, wellness, and longevity. Led by #1 New York Times Bestselling Author Dr. Peter Attia, we are redefining modern healthcare with a focus on Medicine 3.0—an approach that blends cutting-edge science with proactive, personalized care.
Early Medical is a pioneering virtual (telemedicine) practice specializing in longevity and healthspan optimization. We take a rigorous, science-driven, and precision-based approach, utilizing interventions in nutrition, exercise physiology, sleep optimization, and emotional resilience to help patients live longer and better. Early Medical is part of a broader ecosystem of ventures driven by Peter Attia, including The Drive, a widely recognized podcast dedicated to deep-diving into the science of longevity, and Early, a transformative digital health platform designed to guide individuals through their personalized health journey.
Our team is a high-caliber, mission-driven group of professionals who are deeply passionate about progressive learning and continuous innovation. We operate with autonomy, collaboration, and intellectual rigor, valuing curiosity and evidence-based decision-making. We are a fully remote company, spanning the U.S., united by a commitment to pushing the boundaries of what’s possible in health and longevity. We are not just passionate about what we do—we are obsessed with excellence. Our standards are high because our work changes lives.
Join us as we introduce Medicine 3.0 to the world.
About the Role
The Clinical Operations Director is responsible for the day-to-day operation of our clinical practice and the systems that support it. This role oversees clinical operations, patient operations, compliance, physician capacity, and the Patient Care Coordinator (PCC) team to ensure patients receive a consistent, high-quality experience while the organization continues to grow.
You'll partner closely throughout the organization to improve workflows, solve operational challenges, and ensure teams are working together effectively. You'll own many of the operational processes that keep the practice running—from patient onboarding and renewals to physician licensing, operational reporting, SOP development, and compliance initiatives.
This role requires someone who is equally comfortable managing today's priorities while building better systems for tomorrow. Some days you'll be resolving operational issues in real time, while others will be spent improving processes, coaching managers, reviewing performance metrics, or implementing new initiatives. You'll be expected to identify problems before they become bottlenecks and create practical solutions that improve both team performance and the patient experience.
This position reports to the COO.
What You’ll Do
Lead Clinical Operations
- Oversee the daily operation of the clinical practice.
- Ensure operational processes support a consistent, high-quality patient experience.
- Identify workflow issues and implement solutions before they impact patients or providers.
- Partner with department leaders to improve operational efficiency across the organization.
Manage the Patient Care Coordinator Team
- Lead, coach, and develop the PCC team.
- Conduct regular 1:1s, performance reviews, and ongoing coaching.
- Establish team expectations and ensure accountability for operational performance.
- Support hiring, onboarding, and training as the team grows.
Own Patient Operations
- Oversee patient onboarding, renewals, and offboarding.
- Coordinate with Sales to ensure smooth patient transitions into clinical care.
- Monitor patient communication response times and resolve service issues.
- Support patient-facing coordination when necessary to maintain a high-quality experience.
- Ensure operational handoffs between departments are consistent and well documented.
Manage Operational Systems
- Own the operational workflows within Monday.com, the EMR, S