Director, Measurement & Insights

About Us
At #paid, we’re on a mission to empower creators to do what they love—create. Our marketplace connects vetted creators with some of the world’s most iconic brands, like McDonald’s, Samsung, and Disney, fostering authentic collaborations that drive real business results. We’ve built a marketplace that solves big challenges in the creator ecosystem, from fair pricing to algorithmic matching and content usage rights, ensuring every partnership is seamless and impactful.
With our proprietary technology and an unwavering commitment to trust and transparency, we’re revolutionizing the way brands and creators come together to make magic. Rated #1 for customer support and managed services, #paid is leading the creator marketing space. Through innovative technology and a team of ambitious humans, we're transforming the future of the creator economy.

The Role

You'll build and lead #paid's measurement function from the ground up—starting hands-on as a team of two and growing into a leader as the capability and pod scale. This is a backfill role reporting into the CX Ops team, where you'll own the infrastructure, processes, and strategy that answer "Did it work?" for every campaign. You'll partner closely with our platform data engineering team on advanced tooling while personally building the daily dashboards and queries that drive decisions from day one.

Key Responsibilities

- Build measurement infrastructure from scratch: Design and implement queries, dashboards, and daily internal views that surface campaign performance before traditional 30–45 day post-campaign analysis. Own the infrastructure personally in the early stage.

- Define the reporting playbook: Establish what gets packaged for weekly brand-facing updates versus deeper post-campaign analysis (PCA). Set the cadence and structure that scales as the function grows.

- Drive early-stage insights: Lead two-week measurement checkpoints on qualifying campaigns, working alongside CSMs to deliver 1st-party and insight-based findings that clients can act on.

- Shape pre-sale success criteria: Partner with Sales and Strategy to ensure every campaign launches with clearly articulated, measurable success metrics that your measurement process can confidently answer against.

- Master the complete data picture: Own both first-party data (platform, organic results) and third-party data (brand lift, foot traffic, attribution) to build a holistic measurement model.

- Productize custom measurement: Build custom and complex measurement into a paid, revenue-bearing line item. Own both the capability and its commercial accountability.

- Coach and scale: Grow the measurement analyst on the team and build the systems and processes that enable a technical pod as the function matures.

To Be Successful, You'll Need

Experience & Technical Skills

- 10+ years in marketing, media, or measurement strategy—with proven hands-on expertise in both first-party and third-party data.

- 5+ years managing and developing people, with a track record of building capability, not just running what exists.

- Fluency writing SQL and building dashboards—you're a genuine player-coach who ships code alongside strategy.

- Proven ability to build measurement from 0-to-1. You've stood up a capability from scratch before, not inherited a mature operation.

- Background in agency, adtech, martech, or measurement platforms. For Measurement: analytics or measurement leaders from adtech/martech platforms are explicitly in scope. Other SaaS backgrounds don't translate to this role.

Soft Skills & Working Style

- Automation-first mindset: You templatize and systematize rather than hand-crank reports. You'd rather invest time building reusable solutions than repeating manual work.

- Translates data into narrative: You can take complex measurement findings and tell a story that non-technical brands and CSMs can understand and act on.

- Bias to ship: You choose "useful today" over "perfect in 45 days."