Director - Data Platform

Job Description:

The Director of Data Platforms is responsible for leading a function and/or collection of teams within CSI 's data engineering organization in the design, delivery, and continuous improvement of secure, scalable, well-governed data platforms and pipelines across CSI 's banking and fintech solutions. This position executes the data platform technology vision and organizational plans in conformance with the company's policies and the objectives of senior management, and is responsible for the workload, outputs, and resources within the data engineering function. The Director establishes short- and long-term goals, standards, and processes that align data platform delivery with broader product, analytics, and AI strategies, leads a team of engineering managers, and champions continuous improvement and strong governance across the data lifecycle.
Key Responsibilities
Leadership & Organizational Management

- Directs a department of data engineers, data architects, quality engineers, and other individual contributors to achieve strategic and operational goals for CSI 's data platforms.

- Inspires, coaches, and provides guidance to team members to improve performance, drive accountability, and support achievement of business objectives.

- Partners with senior leadership on the data platform vision and strategy, helping shape the future-state data engineering organization.

- Communicates organizational priorities, policy, and strategy clearly across the department.

- Champions a culture of ownership, initiative, continuous improvement, and strong data stewardship.

- Upholds all policies and procedures, company culture, and values.

Data Platform Delivery & Engineering Oversight

- Owns the quality of data pipelines, warehouses, and platforms delivered, and the implementation of standards, methods, metrics, and procedures across the data engineering lifecycle, evaluating and refining as needed with other leaders in the organization.

- Directs the architecture, performance, and cost management of CSI 's Snowflake environment, including warehouse sizing, workload management, and credit optimization.

- Drives a sense of urgency for platform and process improvement to meet and exceed internal and customer data requirements.

- Applies lean principles to reduce pipeline cycle time and eliminate waste across the data development process.

- Works with other leaders to standardize data engineering practices, including data modeling, pipeline testing, transformation standards (e.g., dbt), documentation, and reporting on overall platform performance.

- Reviews and approves data platform releases, schema changes, and deployment plans, ensuring delivery risk is appropriately identified and managed.

- Leads or supports root cause analysis on significant data quality incidents or pipeline failures in partnership with engineering teams and drives preventive action.

Data Governance, Classification & Audit

- Owns and matures CSI 's data governance framework, including data classification standards (e.g., confidential, PII, non-public personal information), data lineage, cataloging, and retention practices.

- Serves as a primary point of contact for internal and external audit teams on matters related to data platform controls, access governance, and evidence collection.

- Partners with Compliance, Risk, and Legal to ensure data governance practices align with applicable regulatory requirements (e.g., GLBA, SOC 2, state privacy laws) and internal policy.

- Establishes and maintains audit trails, access reviews, and lineage documentation sufficient to support SOC 2 assessments, regulatory exams, and third-party audits.

- Implements and enforces role-based access control (RBAC) and least-privilege principles across Snowflake and other data platforms.

- Leads data quality monitoring, issue remediation, and metadata management programs to build organizational trust in reported data.

Operational Performance & Proces