Dir, SP/ASOC Data Partnerships Lead (Specialty Pharmacy)/ (Alternative Sites of
Job Description Summary
This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% travel.
Job description summary
The Data Innovation, Partnerships and Products (DIPP) team sits within the Data Products and Foundations pillar of Strategy, Platforms and Transformation (SPT) and enables trusted, scalable data access and partnerships that support improved decision-making across Novartis .
The Director, SP/ASOC Data Partnerships Lead (Specialty Pharmacy/Alternative Sites for Care) will establish and lead a centralized COE that brings clear ownership, structure, and operational discipline to contracting, vendor oversight, onboarding, issue coordination, and high-quality data delivery across this expanding data ecosystem, working closely with the Data Monitoring and Standards team to support ongoing monitoring and adherence to data standards.
This role will lead the SP/ASOC (Specialty Pharmacy/Alternative Sites of Care) Data Center of Excellence across multiple specialty pharmacies, alternative sites of care, several brands, and launch activities. The role will create consistent ways of working across contracting execution, vendor management, data onboarding, reporting, analytics, issue resolution, restatements, up-dates, and communication, while partnering closely with the Data Monitoring and Standards team on monitoring routines, standards alignment, and data quality expectations to ensure SP/ASOC data is reliable, timely, fit-for-purpose, and actionable for business insights and decisions.
Job Description
Key Responsibilities:
- Establish and lead the centralized Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) Data Center of Excellence, creating clear accountability for contracting, vendor oversight, onboarding, issue coordination, and data delivery
- Develop and execute the SP/ASOC data partnership strategy across specialty pharmacy, alternative sites of care, market access, channel strategy, finance, legal, privacy, analytics, brand, and other cross-functional stakeholders
- Standardize end-to-end SP/ASOC data partnership operations, including contracting execution, vendor management, data onboarding, reporting, analytics, communication, restatements, updates, and issue resolution
- Partner with Market Access, Channel Strategy, Finance, Legal, Privacy, Analytics, and brand teams to align SP/ASOC data partnerships to business priorities, launch requirements, compliance expectations, and decision-making use cases
- Lead repeatable onboarding and launch support for SP/ASOC partners, ensuring data requirements, contracting needs, operational readiness, and delivery expectations are defined early, aligned cross-functionally, and executed consistently
- Partner with the Data Monitoring and Standards team to align data quality expectations, service levels, monitoring routines, and performance metrics with SP/ASOC partners, ensuring delivery expectations are clear and actionable
- Work closely with the Data Monitoring and Standards team to support alignment with centralized data management guidance, internal data standards, and privacy, security, compliance, and regulatory expectations
- Drive proactive issue management and root cause resolution with SP/ASOC partners and internal teams, ensuring data issues, restatements, and updates are communicated clearly and resolved in a timely manner
- Oversee data acquisition and delivery from requirements gathering through integration into Novartis platforms and systems, enabling trusted insights, reporting, analytics, and operational decision-making
- Establish governance and oversight mechanisms across multiple SP/ASOC partners to ensure adherence to data-sharing agreements, operational