Customer Service Specialist for a Construction Industry in the US (Home Based Fu
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📍 United States
📅 Posted 2026-08-09 · via Himalayas
🏷 Customer-Service,Construction-Industry,Scheduling-coordination,Project-Coordination,Work-At-Home-Customer-Service,Work-From-Home-Customer-Service,Home-Based-Customer-Service,Work-From-Home-Customer-Support,Work-From-Home-Customer-Care,Remote-Customer-Service-Representative,Remote-Customer-Support-Specialist,Remote-Customer-Service-Associate
Apply on original site ↗Category: Construction Industry
Location: Seattle Washington United States
- Provide friendly and professional customer service via phone, email, and messaging
- Respond to customer inquiries regarding fencing services, products, warranties, and scheduling
- Escalate complex questions and concerns to the appropriate team members when needed
- Manage and update daily schedules for fencing crews and customer projects
- Communicate schedule changes, delays, and important updates to customers and internal teams
- Monitor crew attendance and address scheduling issues at the start of each workday
- Maintain accurate records of customer inquiries, requests, and follow-up actions
- Adjust schedules based on project priorities, timelines, and crew availability
Details
Originally posted on Himalayas