Customer Service Specialist for a Construction Industry in the US (Home Based Fu
Category: Construction Industry
Location: Seattle Washington United States
- Provide friendly and professional customer service via phone, email, and messaging
- Respond to customer inquiries regarding fencing services, products, warranties, and scheduling
- Escalate complex questions and concerns to the appropriate team members when needed
- Manage and update daily schedules for fencing crews and customer projects
- Communicate schedule changes, delays, and important updates to customers and internal teams
- Monitor crew attendance and address scheduling issues at the start of each workday
- Maintain accurate records of customer inquiries, requests, and follow-up actions
- Adjust schedules based on project priorities, timelines, and crew availability
Details
Originally posted on Himalayas
This role requires you to be in the United States. If that means relocating or flying in, it is worth checking fares before you commit to a start date.
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