Customer Care Trainee - Fresher (WFH)

About the job:
Are you a people person with exceptional interpersonal skills and the ability to communicate effectively? If so, we have the perfect opportunity for you at Webaxis Software Services! As a Customer Care representative, you will be responsible for providing top-notch customer service to our clients. Your role will involve resolving customer inquiries, issues, and concerns in a timely and professional manner.

Key Responsibilities:

1. Responding to customer inquiries via phone, email, and chat.

2. Providing information about our products and services.

3. Assisting customers with technical support issues.

4. Resolving customer complaints and escalating as needed.

5. Maintaining accurate records of customer interactions.

6. Collaborating with other departments to ensure customer satisfaction.

7. Identifying opportunities to upsell or cross-sell products and services.

If you thrive in a fast-paced environment and enjoy helping others, come join our team at Webaxis Software Services and make a difference in the lives of our customers!

Who can apply:

Only those candidates can apply who:

Salary:
₹ 3,00,000 - 5,00,000 /year

Experience:
No experience required

Deadline:
2026-11-12 23:59:59

Other perks:
5 days a week

Skills required:
Interpersonal skills and Effective Communication

About Company:
We have developed customized software and mobile application since 15 years to gain service experience. We also handle lead generation.