Court Filing Manager

🏢 Steno · all 22 jobs

📍 United States

💰 USD 100,000 - 130,000 / annual

📅 Posted Aug 17, 2026 · via Himalayas

🏷 Court Filing Manager, Litigation Support Leadership, Legal Operations Manager, Legal Services Management, Efiling Operations Manager, Court Case Management +4 more

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Steno provides innovative court reporting and litigation services focused on enhancing the efficiency and effectiveness of legal processes. Founded in 2018, the company uses technology to simplify depositions and offer deferred payment solutions to attorneys.
Steno
Employee count: 201-500

Salary: $100K – $130K per year
United States only

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Court Filing Manager, Litigation Support

Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

Steno is growing! We’re looking for a Court Filing Manager to join our winning team, which is revolutionizing the litigation support industry every single day. We’re a diverse team from all over the country (and beyond) and we’re crazy about redefining the boundaries of an outdated industry.

Who are you?

We’re looking for an experienced court filing professional who combines deep California court filing knowledge with strong people leadership instincts. You take ownership, communicate clearly, and thrive on turning errors and rejections into process improvements. Above all, you’re excited by the opportunity to build a team and a set of systems that can scale with a fast-growing legal services platform.

If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.

On a regular basis you will
- Own the day-to-day performance, quality, and output of the Court Filing team of specialists working across multiple California courts and jurisdictions
- Manage workload distribution and prioritization across the team, ensuring rush and VIP filings are handled with urgency and SLAs are consistently met
- Coach and develop team members through regular feedback, hands-on training, and performance conversations - turning every rejection or error into a development moment
- Conduct performance evaluations, set goals and KPIs, and hold the team accountable to Steno ’s quality and productivity standards
- Serve as the team’s deepest source of California court filing expertise — county-level nuances, mandatory cover sheets, tentative ruling procedures, courtesy copy requirements, e-service rules, and local quirks that don’t show up in the statewide rules
- Conduct regular audits of case files, data entry, and eFiling submissions to catch errors before they reach the court or the client
- Own formal escalation and incident reporting for complex filing issues, identifying root causes and implementing fixes to prevent recurrence Serving as the escalation buffer for leadership, resolving issues at your level and surfacing only true exceptions upward
- Track rejection trends and workflow bottlenecks across the team, and build or refine the SOPs and playbooks needed to close the gaps
- Serve as a liaison between the Court Filing team and Account Executives, Account Managers, Billing, and other internal stakeholders on escalations and process questions
- Own KPI and SLA reporting for the Court Filing team, translating team- and individual-level data into clear updates for Litigation Support leadership
- Lead hiring, onboarding, and ramp planning for the Court Filing team, including participating in interviews and building training materials as the team scales
- Partner with the Training and Development Manager as a co-owner of onboarding curriculum and ongoing training content
- Own the “Day 1” onboarding experience for new law firm clients on the court filing side — data entry, account setup, and a strong first impression
- Maintain fluency across the eFiling platforms the team relies on — including Tyler Odyssey/File & Serve, LegalConnect, One Legal, Greenfile, and InfoTrack — and stay current as new courts, portals, and rules come online
- Partner with Litigation Support leadership on special projects and process improvements as the team and client base grow, including expansion into jurisdictions outside California
- Engagement & Culture Building: you're visibly present with the team and actively invest in morale and connection

You’re gonna crush it if
- You have 5+ years of experience in California court filing or eFiling operations, with deep, county-level knowledge of Superior Court requirements
- You have 5+ years in a management or leadership role, ideally overseeing a filing, legal operations, or litigation support team
- You have a proven track record of managing a high-volume, multi-jurisdiction caseload with consistent quality, accuracy, and SLA performance
- You have hands-on experience with eFiling platforms such as Tyler Odyssey/File & Serve, LegalConnect, One Legal, Greenfile, or InfoTrack
- You have experience building and maintaining SOPs, playbooks, and training materials that keep a team operating accurately at scale
- You have strong coaching and people-management skills, with experience giving direct feedback and leading difficult performance conversations
- You possess emotional intelligence & people-first leadership style: You read people accurately, adapt your style to the individual, and stay composed under pressure from clients, courts, and deadliness
- You have excellent cross-functional communication skills and are comfortable serving as a liaison between operations, sales, billing, and leadership
- You have a track record of process improvement — turning audit findings, rejection trends, and incident reports into fixes that prevent recurrence

Bonus Points if
- You have experience with case management, CRM, or operational reporting software
- You have experience providing training, webinars, or educational content to teams
- You have knowledge of court filing requirements outside California
- You have prior experience in a startup or high-growth environment
- You have experience partnering with product or engineering teams to improve internal tools or client-facing portals

Compensation & Benefits
- Salary - $100,000 - $130,000
- Premium Medical, Dental, & Vision Coverage – options for you and your family, with 100% of premiums covered for some plans – well above industry benchmarks.
- Wellness/Mental Health - shared benefits to be used among employees and families
- Flexible Paid Time Off - allowing employees to find balance in their lives
- Options of Equity - we know our success is nothing without our team
- Access to a company-provided 401(k) account
- A home office setup and a monthly stipend to offset internet and phone costs

Application Information

Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.

Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.

Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.

Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.

Information provided to Steno , such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.

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About the job
Apply before
Oct 16, 2026
Posted on
Aug 17, 2026
Job type
Full Time
Experience level
Manager

Salary

Salary: $100K – $130K per year

Experience

5 years minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Court Filing Manager Litigation Support Leadership Legal Operations Manager Legal Services Management EFiling Operations Manager Court Case Management Filing Coordinator Litigation Case Manager Litigation Manager Court Administrator

Skills
Court Filing E Filing Tyler Odyssey File and Serve One Legal GreenFiling Litigation Support SOP Development Performance Management Training and Development Process Improvement KPI Reporting People Management Cross Functional Communication KPI Management SLA Management Coaching Case Management Odyssey

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About Steno

Learn more about Steno and their company culture.

View company profile

Steno was founded in 2018 with a mission to revolutionize court reporting and litigation services. Built by a trial attorney, a software engineer, and an experienced entrepreneur, Steno aims to improve the litigation process by addressing inefficiencies in court reporting. Our approach combines technology and legal expertise, allowing Steno to provide exceptional services that streamline depositions and optimize the overall litigation experience for attorneys.

At the core of our offerings is the innovative DelayPay, a deferred payment solution that empowers law firms to focus on their cases without the stress of upfront costs. This service allows attorneys to utilize necessary court reporting resources while maintaining financial flexibility. Additionally, our Steno Connect platform facilitates remote litigation with advanced videoconferencing features and seamless exhibit handling, designed specifically to meet the unique needs of legal professionals.

Apply now
Job expired?

Please let Steno know you found this job on Himalayas. This helps us grow!
Apply now

About the job
Apply before
Oct 16, 2026
Posted on
Aug 17, 2026
Job type
Full Time
Experience level
Manager

Salary

Salary: $100K – $130K per year

Experience

5 years minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Claim this profile ST Steno

Company size

201-500 employees

Founded in

2018

Chief executive officer

Greg Hong

Markets
Legal Tech Court Reporting Litigation Services Legal Services Software Development Remote Work Solutions Financial Services Payment Solutions Law Firm Tools Video Conferencing

Employees live in
United States

View company profile

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