Consulting Engineer – Government Cloud Managed Services
Consulting Engineer – Managed Services
The Consulting Engineer – Government Cloud Managed Services is responsible for implementing, onboarding, and operationalizing Managed Services for customers operating within regulated Government Cloud environments. This role partners with customers, project managers, architects, security teams, and Managed Operations to transition customer environments into secure, supportable, and repeatable operational models.
The engineer designs, implements and manages cloud management capabilities, automation, monitoring, operational processes, documentation, and governance across Azure Government, Azure GCC High and AWS GovCloud or Google Cloud Assured Workloads.
This role requires strong technical expertise, customer consulting skills, operational discipline, and knowledge of Government Cloud security and compliance requirements.
What You Will Do
- Implement Government Cloud-focused tools, processes, and operational standards supporting Managed Services delivery across Azure Government, Azure GCC High and AWS GovCloud or Google Cloud Assured Workloads.
- Design, configure, and operationalize secure cloud landing zones aligned with CDW Managed Services standards and customer security requirements.
- Support customer onboarding, implementation, transition readiness, operational acceptance, and production handoff activities.
- Follow change management, security, testing, validation, and deployment processes for Government Cloud customer environments.
- Participate in an on-call schedule
- Develop implementation documentation including architecture validation, implementation plans, runbooks, operational procedures, knowledge articles, and transition documentation.
- Implement monitoring, alerting, observability, backup, disaster recovery, and operational management solutions to support Managed Services delivery.
- Configure cloud governance, identity, networking, security controls, logging, and operational standards consistent with Government Cloud best practices.
- Build repeatable automation using Infrastructure as Code, scripting, configuration management, and orchestration technologies.
- Participate in customer design reviews, implementation workshops, technical planning sessions, and operational readiness reviews.
- Clearly communicate technical issues, implementation risks, recommendations, and project status to customers, project teams, and leadership.
- Collaborate with Cloud Architects, Security Engineering, Project Management, Customer Success, Managed Operations, and Sales Engineering throughout the customer lifecycle.
- Assist with pre-sales technical engagements by providing implementation guidance and Managed Services operational expertise.
- Validate Managed Services operational readiness prior to production support transition.
- Support security reviews, compliance validation, audit requests, and implementation of required Government Cloud controls.
- Mentor junior engineers and contribute to Government Cloud standards, reusable templates, automation, and best practices.
- Participate in continuous improvement initiatives that improve operational efficiency, standardization, and customer experience.
- Attend technical training and maintain relevant cloud, security, automation, and Government Cloud certifications.
- Adhere to time compliance, documentation standards, and project management requirements.
What We Expect of You
- Bachelor's degree with 5 years of IT engineering experience supporting cloud, infrastructure, systems, networking, or platform engineering, OR 8 years of equivalent professional IT engineering experience.
- Minimum of 3 years supporting Government (Federal, DoD, State, Local Government, or Education) cloud environments.
- Hands-on experience implementing and supporting Azure Government, Azure GCC High and AWS GovCloud, or Google Cloud Assured Workloads.
- Experience designing and implementing secure cloud landing zones, cloud govern