Consultant, Technical Services - Eightfold and Workday
Job Description:
The Consultant, Technical Services supports the implementation and delivery of technology solutions across The Groove’s Eightfold and Workday practices. This role will primarily focus on Eightfold implementations and AI-enabled talent solutions while also supporting Workday engagements based on client and business needs.
This is a great opportunity for an early-career Workday consultant who is interested in expanding their experience into Eightfold and the rapidly evolving AI and talent technology space. The Consultant will work alongside experienced functional and technical team members, participate in client-facing delivery, and build expertise across both platforms.
Success in this role requires curiosity, strong problem-solving skills, attention to detail, a willingness to learn new technologies, and the ability to collaborate effectively in a fast-paced consulting environment.
KEY RESPONSIBILITIES
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Support Eightfold implementations, including configuration, integrations, testing, data validation, troubleshooting, and deployment activities.
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Develop expertise in the Eightfold Talent Intelligence Platform and its recruiting, talent management, and AI-enabled capabilities.
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Support Workday project activities based on certification, experience, and client needs.
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Partner with functional consultants, technical resources, project managers, and client stakeholders to understand requirements and support solution delivery.
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Participate in requirements gathering, solution design, configuration, testing, and issue resolution.
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Support system and integration testing, document results, identify issues, and assist with resolution through deployment.
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Assist with integrations, data validation, reporting, and other technical activities across Eightfold and Workday projects.
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Troubleshoot configuration, data, integration, and system issues with support from senior team members.
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Create and maintain project documentation, testing materials, technical documentation, and client-facing deliverables.
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Participate in client meetings and communicate project updates, questions, and issues clearly and professionally.
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Build knowledge of AI-enabled talent technology, integrations, APIs, data flows, and emerging capabilities within the Eightfold and Workday ecosystems.
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Contribute to reusable tools, documentation, processes, and practice assets.
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Participate in training, certification, and ongoing professional development.
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Represent The Groove professionally and demonstrate collaboration, accountability, flexibility, and a commitment to high-quality client service.
LEVEL EXPECTATIONS
At the Consultant level, employees are expected to successfully complete assigned project work with guidance from more experienced team members while continuing to build technical and consulting expertise.
Consultants will take ownership of defined project activities, communicate risks and issues proactively, and demonstrate increasing independence as their experience grows. This role is expected to actively seek feedback, develop expertise across Eightfold and Workday, and contribute positively to client engagements and the broader Technical Services team.
REQUIRED QUALIFICATIONS
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2+ years of experience with Workday, enterprise applications, SaaS technology, systems consulting, or a related field.
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Current or prior Workday certification in at least one applicable product or technical area.
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Foundational understanding of Workday implementations, configuration, integrations, data, reporting, or related technical concepts.
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Experience participating in requirements gathering, configuration, testing, troubleshooting, or deployment activities.
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Strong analytical and problem-solving skills with the ability to learn new technology quickly.
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Strong attention to detail and commitment to producing accurate, high-quality work.
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Strong written and verbal communication skills.
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Ability to co