Computational Linguist

We are seeking a Computational Linguist to join our team. You will be part of a talented software team that delivers the latest in Conversational AI and Agentic technologies, bringing advanced voice solutions to quick-service restaurants (QSR) across the world. As part of that team, you will gain an under-the-hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.

Accountabilities
- Contribute to the design, development and testing of production-grade conversational AI systems.
- Work with customers to analyse and understand business requirements.
- Design the application in line with established usability principles and business requirements.
- Implement and test semantic models and conversation flow, using both machine learning and rule-based techniques.
- Analyse real-life human-system dialogs, assess overall system performance and identify improvement opportunities.
- Engage in QA activities, such as regression testing and end-to-end testing.