Compliance Professional 2 - Sales

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The Compliance Professional 2 ensures compliance with governmental requirements. The Compliance Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Compliance Professional 2 supports the execution of key compliance and quality initiatives that help safeguard regulatory integrity and promote positive beneficiary experiences. Working alongside senior compliance professionals, this role contributes to the successful delivery of compliance monitoring activities, audit support efforts, quality assurance programs, and operational oversight initiatives.

As an integral member of the compliance team, the Compliance Professional 2 coordinates activities that influence organizational readiness, quality performance, and risk mitigation efforts. Responsibilities include supporting call monitoring and quality review programs, performing agent and contracting quality assessments, preparing reports and compliance documentation, assisting with audit and examination responses, tracking corrective actions, and supporting special projects that advance compliance program objectives.

The ideal candidate thrives in a highly collaborative environment, demonstrates exceptional attention to detail, and enjoys working on projects that require accuracy, accountability, and cross-functional coordination. This role offers the opportunity to contribute to impactful initiatives, gain visibility across the organization, and develop deep expertise in compliance operations and quality oversight programs.

Use your skills to make an impact

Required Qualifications

- Bachelor's degree

- 2+ years of experience in compliance, quality assurance, auditing, operations, healthcare administration, or a related field.

- Demonstrated ability to manage multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail.

- Strong analytical and organizational skills, including the ability to identify issues, track outcomes, and maintain documentation.

- Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.

- Strong written and verbal communication skills, with the ability to collaborate effectively across teams and stakeholders. ​

Preferred Qualifications

- Graduate Degree

- Experience supporting compliance monitoring activities, audit responses, regulatory reviews, or quality assurance programs.

- Experience developing reports, tracking metrics, or analyzing data to support compliance and operational improvement initiatives.

- Experience coordinating projects, tracking deliverables, or supporting cross-functional initiatives involving multiple stakeholders.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana 's offices for training or meetings may be required. Scheduled Weekly Hours
40 Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $88,600 per yearThis job is eligible f