Community Manager - Malaysia

- Set and implement social media and communication campaigns to align with marketing strategies - Provide engaging text, image and video content for social media accounts - Respond to comments and customer queries in a timely manner - Monitor and report on feedback and online reviews - Organize and participate in events to build community and boost brand awareness - Coordinate with Marketing, PR and Communications teams to ensure brand consistency - Liaise with Development and Sales departments to stay updated on new products and features - Build relationships with customers, potential customers, industry professionals and journalists - Stay up-to-date with digital technology trends - Proven work experience as a community manager - Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter) - Ability to identify and track relevant community metrics (e.g. repeat attendance at events) - Excellent verbal communication skills · Excellent writing skills - Hands on experience with social media management for brands - Ability to interpret website traffic and online customer engagement metrics - Knowledge of online marketing and marketing channels - Attention to detail and ability to multitask We are SEO data-driven content publishing experts. Founded in 2014, Green Park Content was established in San Paolo with offices in London, New York, Jakarta and Singapore. A global brand publisher that plans, builds and powers global content platforms – we enable brands to interact with their audience consistently through digital channels by owning their audience. We create multi-platform content that is relevant, engaging and distributable that would drive business results. Originally posted on Himalayas