Community Manager - Malaysia

- Set and implement social media and communication campaigns to align with marketing strategies

- Provide engaging text, image and video content for social media accounts

- Respond to comments and customer queries in a timely manner

- Monitor and report on feedback and online reviews

- Organize and participate in events to build community and boost brand awareness

- Coordinate with Marketing, PR and Communications teams to ensure brand consistency

- Liaise with Development and Sales departments to stay updated on new products and features

- Build relationships with customers, potential customers, industry professionals and journalists

- Stay up-to-date with digital technology trends

- Proven work experience as a community manager

- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

- Excellent verbal communication skills

· Excellent writing skills

- Hands on experience with social media management for brands

- Ability to interpret website traffic and online customer engagement metrics

- Knowledge of online marketing and marketing channels

- Attention to detail and ability to multitask

We are SEO data-driven content publishing experts. Founded in 2014, Green Park Content was established in San Paolo with offices in London, New York, Jakarta and Singapore. A global brand publisher that plans, builds and powers global content platforms – we enable brands to interact with their audience consistently through digital channels by owning their audience. We create multi-platform content that is relevant, engaging and distributable that would drive business results.

Originally posted on Himalayas