Communications Coordinator

<p><strong>About the Role</strong></p><p>Our client is a multi-brand property services and insurance restoration company operating across nine distinct brands. They are hiring a Communications Coordinator to serve as the connective tissue between leadership, office staff, and field crews — ensuring that the right message reaches the right people, in the right format, at the right time.</p><p> </p><p>This is not a social media or marketing role. It is an internal and operational communications role that demands strong writing instincts, sharp attention to format and tone, and the discipline to manage a communications calendar with consistency and care.</p><p></p><p><strong>What You Will Own</strong></p><p><strong>SharePoint Intranet Management</strong></p><p>● Serve as the primary owner of the company’s SharePoint intranet — maintaining structure, keeping content current, and ensuring employees can find what they need</p><p>● Build and update intranet pages with a focus on clarity, navigation, and visual organization</p><p>● Coordinate with department heads to ensure all posted content is accurate and up to date</p><p><strong>Company-Wide Email Communications</strong></p><p>● Draft, format, and send company-wide announcements on behalf of leadership</p><p>● Manage recurring communications including policy updates, company news, and operational notices</p><p>● Ensure all written communications are polished, plain-language, and appropriate in tone for a diverse audience</p><p><strong>Field Team Notifications</strong></p><p>● Communicate time-sensitive updates to field crews through platforms such as Connecteam or Beekeeper</p><p>● Translate office-side decisions and operational changes into clear, mobile-friendly messages that field staff can act on</p><p>● Maintain an awareness of what is happening across job sites and coordinate with project teams to keep communications accurate</p><p><strong>Visual Formatting and Creative Support</strong></p><p>● Use Adobe Creative Cloud (InDesign, Illustrator, Photoshop) to format announcements, internal documents, and communications materials to a professional standard</p><p>● Apply AI tools such as Claude, ChatGPT, and Microsoft Copilot to accelerate drafting and improve consistency</p><p>● Ensure all visual and written communications reflect the company’s standards across all nine brands</p><p><strong>Communications Calendar</strong></p><p>● Build and manage a communications calendar to plan recurring and one-time announcements in advance</p><p>● Coordinate timing and sequencing of communications to avoid overlap or confusion</p><p>● Proactively identify upcoming events, deadlines, or operational changes that require advance communication</p><p> </p><p><strong>What This Role Requires</strong></p><p><strong>

Experience and Background</strong></p><p>● 2+ years of experience in an internal communications, marketing, or content coordination role</p><p>● Demonstrated experience writing for a professional audience — announcements, policy communications, operational updates, or similar</p><p>●

Experience managing a content calendar, intranet platform, or internal knowledge base is strongly preferred</p><p>● Familiarity with Adobe Creative Cloud — InDesign, Illustrator, and Photoshop specifically</p><p>● Hands-on experience with AI productivity tools (Claude, ChatGPT, Microsoft Copilot, or equivalent)</p><p>●

Experience using SharePoint for intranet or document management purposes is a strong advantage</p><p>● Exposure to field communication platforms such as Connecteam or Beekeeper is a plus</p><p><strong>Communication and Writing</strong></p><p>● Native or near-native English proficiency — written and spoken; this is a non-negotiable requirement</p><p>● A natural instinct for plain language: the ability to take complex or technical information and rewrite it so any employee can understand it at a glance</p><p>● Strong editorial eye: you catch grammar errors, inconsistencies, and formatting issues before anything goes out</p><p>● Tone-sensitive: you adapt your writing to the audience, whether that is executive leadership, office staff, or field crews working on a job site</p><p><strong>Organization and Reliability</strong></p><p>● Able to manage a communications calendar and meet recurring deadlines without being chased</p><p>● Comfortable working across multiple brands and departments without losing track of priorities</p><p>● Discrete and professional when handling sensitive internal announcements</p><p>● Proactive in flagging when a message needs review, approval, or additional context before it is sent</p><p></p><p><strong>Tools You Will Use</strong></p><p>● SharePoint — intranet ownership and content management</p><p>● Microsoft 365 — Outlook, Teams, Word, and Excel as daily tools</p><p>● Adobe Creative Cloud — InDesign, Illustrator, Photoshop for formatting and visual communications</p><p>● Connecteam or Beekeeper — field crew notifications and mobile-first communications</p><p>● AI productivity tools — Claude, ChatGPT, Microsoft Copilot for drafting and content support</p><p>● Standard project tracking and calendar tools as directed by the team</p><p> </p><p><strong>Work Details</strong></p><p>● Schedule: Monday through Friday, 8:30 AM – 5:30 PM Eastern Time</p><p>●

Location: Fully remote</p><p>● Engagement: Full-time</p><p>● Equipment: Reliable high-speed internet and a professional remote-work setup are required</p><p> </p><p><strong>Who Will Thrive Here</strong></p><p>This role is a strong fit for someone who takes pride in clear, consistent communication — someone who understands that a well-written company-wide message or a clean intranet page has a real impact on how a team operates. You are organized, self-directed, and proactive. You do not wait to be told what needs communicating; you spot it and handle it. You write well, you format carefully, and you understand that the people reading your messages are busy — so you make every word count.</p>