Collections Officer (Remote - Canada)

About the Role

We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.

You should be persistent and firm without being aggressive, with strong English communication and follow-through.
What You'll Do

- Make outbound calls and send emails to follow up on outstanding payments.

- Handle customer objections and payment delays professionally.

- Follow up consistently on payment commitments.

- Maintain accurate records and next steps.

- Work toward daily and weekly collections targets and KPIs.

Requirements
What We're Looking For

- Proven collections experience is required.

- Experience handling US customers/accounts is strongly preferred.

- Strong spoken and written English.

- Comfortable with high-volume outbound calls.

- Clear, direct, and concise communicator.

- Firm, persistent, and professional.

- Strong follow-through and accountability.

- Comfortable working with targets and performance metrics.

Benefits
We offer:

- CAD $4,000/month gross, depending on relevant experience and demonstrated collections expertise

- Fully remote

Originally posted on Himalayas