Clinical Configuration Specialist I

Join the Centricity Research Team!

Centricity Research is one of North America's largest clinical research networks and a fully centralized Integrated Research Organization (IRO). We conduct Phase I-IV clinical trials across more than 35 therapeutic areas, partnering with leading pharmaceutical, biotechnology, and medical device companies to advance healthcare through innovative clinical research. Join our growing team and build a rewarding career while helping bring new treatments to patients.

About the Role

We areseeking a Clinical ConfigurationSpecialist Ito support the design, configuration, and ongoing maintenance of study-specific electronic source documents and CTMS workflows. This role plays a critical part in ensuring study teams and site users haveaccurate, intuitive tools to support data collection, study execution, and financial tracking.

You’llcollaborate closely with cross-functional teams to build,maintain, andoptimizeCTMS configurations from study start-up throughcloseout, while ensuring compliance with company standards and regulatory requirements. Your work will directly support the efficient and compliant execution of clinical trials across Centricity Research sites.

What You’ll Do

- Design, develop, andmaintainstudy-specific electronic source documents to supportaccurateand efficient data collection

- Program and update source forms within the CTMS in alignment with study protocols and Centricity standards

- Build and maintain CTMS visit templates and financial configurations to ensureaccuratetask tracking and billing

- Review executed Clinical Trial Agreements (CTAs) to determineappropriate visitstructures and associated budgets

- Enteradditionalinvoiceable CTA items into the CTMS to supportaccuratesponsor and CRO billing

- Ensure visit schedules and billing items are correctly configured for both clinical and finance teams

- Maintain working knowledge of study protocols and amendments as they relate to CTMS and source builds

- Provide front-line CTMS support to users via phone, email, or web; troubleshoot issues and escalate as needed

- Stay current on CTMS releases, system enhancements, and best practices, applying updates when appropriate

- Collaborate with study teams to gather required documentation and support seamless study builds from start-up through closeout

- Assist Clinical Research Financial Analysts and other internal stakeholders as needed

- Participate in team meetings, discussions, and departmental initiatives

You Might Be a Great Fit If You:

- Have an associate’s degree or equivalent experience in a related field

- Bring prior experience with a CTMS or clinical research systems (e.g., RealTime, CRIO, or similar), or are eager to learn

- Have an understanding ofclinical trial contracts, budgets, and invoicing processes

- Arefamiliar with GCP and clinical trial workflows, or interested in building that knowledge

- Have strong attention to detail and take pride in buildingaccurate, user-friendly systems

- Enjoy technical troubleshooting and problem-solving

- Communicate clearly and professionally with a wide range of stakeholders

- Are highly organized and able to manage multiple priorities in a fast-paced environment

- Work well independently while collaborating effectively across teams

- Adapt easily to system updates, process improvements, andnew technologies

Why Centricity Research ?

Our Mission

We connect people to scientific advancements through groundbreaking research within adeeplyhuman experience.

Our Core Values

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Quality :We aim for excellence and integrity in everything we do-because lives depend on it.

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Care :We show up for each other, our customers, and our mission-always going the extra mile.

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Be the Change You Seek :We'readaptable, forward-thinking, and constantly improving-for the betterment of all.

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One Team :We collaborate, support one another, and succeed together.

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Grow for Good :We grow with purpose-to expand access to research andimproveglobal health.

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Own It :We take initiative, deliver results, and follow through-with passion and accountability.

Benefits

- Comprehensive health, dental, and vision insurance

- Enhanced EAP – mental health support

- Flexible PTO + paid holidays

- Continuing education reimbursement

- 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We’dlove to hear from you – apply now!

We’rean equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provideaccommodationsduring the hiring process upon request.

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