Client Support Specialist

Build your career with SMA Support Services !

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!
Qualifications

- At least 3 years in the BPO industry

- Excellent English communication and multitasking skills

- Appointment setting background and other similar roles is a PLUS

- Preferably with a background in Customer Service

- Willing to work graveyard and can start training immediately

- Has an existing home office setup with a conducive work environment

- Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry

- Excellent noise-canceling headset, and dual monitor

- A stable internet connection with at least 25 Mbps upload and download

- Back-up power/internet is a plus

Offer

- Long-term/full-time position

- Salary offer is at 31,391.08 gross

- 5,000 Client Deployment Allowance

- Pay begins on day 1 of training

- HMO, Loyalty Investment Fund, Memorial Plan, and other benefits

- Paid Leaves

- Attendance and performance-based incentives

- Quarterly In-person Team-Buildings

- Annual Company Outing

- Annual Year-End Party

- Annual Performance Review

- 13th-month pay, Government-mandated benefits

- MP2 Contributions

- Career Advancement Opportunities

Originally posted on Himalayas