Client Service Associate

Customer Service Representative Travel Industry
Remote | Flexible Schedule | Commission + Bonuses

About the Role:
Were looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, youll provide world-class service to clients before, during, and after their tripsensuring every traveler has a smooth, memorable experience.
Responsibilities:

-
Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.

-
Provide quotes, itineraries, and travel recommendations based on client preferences.

-
Handle changes, cancellations, and special requests with professionalism and care.

-
Maintain accurate client profiles and documentation.

-
Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.

-
Follow up with clients post-travel to ensure satisfaction and encourage referrals.

-
Stay current on promotions, destinations, and supplier policies.

-
Support the sales and travel advisor team by ensuring excellent client experience.

Qualifications:

-
Strong communication and problem-solving skills.

-
Customer service or hospitality experience preferred (travel industry a plus!).

-
Self-motivated and organized, with attention to detail.

-
Comfortable working remotely and managing multiple clients at once.

-
Proficient in using online tools and booking platforms (training provided).

-
Passion for travel and helping others create unforgettable memories!

Perks:

-
Full training and certification programs provided.

- Flexible work-from-home schedule.

-
Access to travel discounts and exclusive perks.

-
Growth opportunities and performance bonuses.

Originally posted on Himalayas