Clerk IV - Accounts Receivable
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Shift details: Monday through Friday 8:00am until 5:00pm EST
Location: This position is remote in Eastern Standard time (EST) or Central Standard Time (CST)
Job Profile Summary:
TheClerk IVis responsible for proactively handling the customer accounts receivables for their respective customer portfolio, with the aim of collecting all balances on a timely basis and analyzing business opportunities while minimizing the customer credit risk.
PRIMARY DUTIES AND RESPONSIBILITIES:
-
Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt.
-
Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues.
-
Contacts Customers directly regarding payment on open accounts receivable.
-
Prepares collection letters, spreadsheets and Customer account statements as needed.
-
Runs a credit hold report multiple times per day, releases orders and communicates to the appropriate internal parties the reasons orders remain on credit hold.
-
Build relationships and increase cooperation between sales and credit management.
-
Coordinate collection activities with all departments and look for and implement opportunities for process improvement.
-
Meets individual goals as established by management, e.g. Current %, >60 Days % and unapplied cash resolution.
-
Proactively identify business risks and work closely with sales to resolve and manage as necessary.
REQUIRED EDUCATION:
-
Completion of a two-year associate's degree program or four-year bachelor's degree
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
-
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations obtained through completion of a two-year associate’s degree program or four-year bachelor’s degree;
-
Requires five (5) years directly related and progressively responsible experience
-
Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.
-
Knowledge of Microsoft Word and Advanced Excel such as writing formulas, pivot tables and v-lookups.
-
Knowledge of general accounting principles.
-
Outstanding mathematical and analytical skills.
-
Outstanding organizational skills; attention to detail.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit
Full time Salary Range*
$43,300 - 79,310
*This Salary Range reflects a National Ave