Chief of Staff
About Us
InStride Health βs mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nationβs most trusted provider of pediatric anxiety and OCD care.
Team InStride Health : Our Core Values
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Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated.
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Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
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Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
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Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.
About the Role
We are looking for a Chief of Staff to the CEO to help InStride Health scale how the company operates through its next phase of national growth. Reporting directly to the CEO, attending Executive Leadership Team meetings, you will sharpen executive decision-making, modernize our operating model, and keep our leaders aligned around the priorities that matter most. This is not an administrative role: you will act as a trusted advisor to the CEO, own the Board operating process, and lead enterprise-wide initiatives spanning Clinical, Commercial, Product, Finance, Operations, People, and Marketing. It is a rare seat for someone who wants to shape both the strategy and the machinery of a company changing how kids and families get mental health care. This is a fully remote position.
Responsibilities:
Strategic Partnership and Enterprise Leadership Support
- Act as a trusted advisor and thought partner to the CEO on company strategy, organizational priorities, and executive decision-making.
- Partner with the CEO, Exec Team, and the Operations Strategy team to develop and evaluate enterprise strategic priorities, including new market opportunities, partnerships, clinical product strategy, and major investments, by building decision frameworks, synthesizing data, and presenting clear recommendations.
- Produce strategic analyses, executive briefings, Board materials, and other decision-support materials that drive high-quality executive and Board decisions.
- Represent the CEO in executive meetings and strategic initiatives as appropriate.
Support Enterprise Execution and Operational Excellence
- Own and continuously improve InStride's executive operating cadence so that leadership meetings, quarterly planning, and business reviews produce real decisions, accountability, and execution.
- Apply AI and emerging technologies to streamline planning, reporting, meeting preparation, follow-up, and knowledge management, creating a more efficient operating model for leaders across the organization.
- Strengthen operational rigor by improving how the organization tracks strategic initiatives, measures business outcomes, captures organizational learning, and applies those insights to future decisions.
- Build scalable operating mechanisms and data-driven reporting that create visibility into company priorities, execution progress, business performance, and organizational health.
- Support (and potentially lead over time) high-priority enterprise initiatives from planning through execution in partnership with Clinical, Commercial, Product, Finance, Operations, and People.
- Identify organizational bottlenecks, improve cross-fun